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Account Coordinator

Oakville, Ontario, Canada

Experience Without Limits. Come shape the future of brand experience.

At Jack Morton, we create, and build, head-turning, smile-inducing, impact driving brand experiences. We exist to redefine what experiential can achieve, helping clients unlock the full value of experiences. 

That takes a team that’s bold, curious, and acts as one - building on ideas, pushing boundaries, and showing up for each other. Here, you’ll do your best work, grow fast, and collaborate across clients, disciplines, and global teams to bring new ideas to life.

This is a place where curiosity drives what’s next, boldness raises the bar, and we win together. Where ownership is expected, egos are left at the door, and the work reflects the people behind it.

Experience without limits — in your work, your growth, and your impact.

Are you detail-oriented, people-focused, and ready to kickstart your career in experiential marketing? As an Account Coordinator, you’ll play a critical role supporting client accounts and project teams—helping bring bold, innovative brand experiences to life. This is an ideal opportunity for a proactive, organized communicator who thrives in a fast-paced, collaborative environment.

What you’ll be doing

Project & Client Support

  • Act as a key point of contact for project updates and client needs—staying informed, responsive, and solutions-oriented.
  • Support the day-to-day execution of assigned client accounts.
  • Capture key takeaways in planning meetings and translate them into clear, actionable next steps.
  • Prepare and maintain essential project documentation including Work Orders, Creative Briefs, and Call Reports.
  • Assist in building polished proposals, presentations, and supporting materials.

Team Collaboration & Operations

  • Maintain internal project tracking tools and communicate updates across cross-functional teams.
  • Provide occasional reception coverage and general administrative support as needed.
  • Coordinate travel arrangements in alignment with budget and company policies.

Sales & Account Development

  • Support the sales process through pitch development, proposal creation, and client presentations.
  • Participate in strategy sessions and gain exposure to experience design and storytelling.

Financial & Operational Support

  • Assist in updating budgets and forecasts in collaboration with project leads.
  • Build and maintain Excel trackers for financial reporting and project oversight.
  • Ensure travel and expense tracking aligns with budget expectations.

If you can do all that, you have what it takes. It might help if…

  • You’re passionate about creating meaningful brand experiences and collaborating with others.
  • You bring a positive, can-do mindset and aren’t afraid to jump in wherever needed.
  • You have strong communication skills—both written and verbal.
  • You’re highly organized, detail-oriented, and able to manage multiple priorities.
  • You stay calm under pressure and thrive in a deadline-driven environment.
  • You’re proficient in Microsoft Office (Word, Excel, PowerPoint).
  • You have a Bachelor’s degree (B.A. or B.S.)—or equivalent experience.
  • You have 6 months to 1 year of relevant experience in marketing, events, client services, or an agency setting.
  • Internship or prior experience in a fast-paced, client-facing environment is a plus.

Last but not least, we believe in diversity, equity and inclusion.

Jack Morton and Genuine are equal opportunity employers; we strongly value diversity at our companies. We do not discriminate on race, religion, color, national origin, disability, sexual orientation, gender identity, gender expression, age, marital status, veteran status, or any other basis prohibited by law. 

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