Move-Add-Change Engineer

About the Position

We are looking for a full-time Move-Add-Change (MAC) Engineer to help our IT Operations team make seamless changes and improvements to our desktop trading floor landscapes.

Technology is central to our firm, and you’ll help us find ways to provide technology support and execute infrastructure projects without disrupting our daily work or trading. Doing this correctly will involve using automated tooling to ensure efficiency. Occasionally, this automated tooling will require updates, and you will need to use your debugging and investigative problem solving skills to update it to work with new processes. To succeed in this role, you’ll need to be familiar with the different types of technology on the trading floor and interested in how they fit into the larger operations of our firm. 

You’ll be hands-on every day, delivering on several types of requests, including PC setups and deployments for end users, asset management, procurement, user onboarding, desktop technology relocation, and infrastructure expansion projects. You will also help develop and roll out new technology to our end users, giving you the opportunity to grow both your technical acumen and project management experience. On top of that, you will also work closely with vendors and service providers to ensure the quality of service they're providing matches our world-class expectations.

This role will require occasional physical work, including lifting equipment up to 40lbs.

About You

• Hands-on experience executing technical infrastructure projects and a track record of working with contractors and third-party vendors
• Proficiency with project planning tools (e.g., Jira, Google Workspace, Excel)
• Deep knowledge of computer hardware, peripherals, and networking
• Passion for developing advanced skills in desktop technology and infrastructure
• Highly organized self-starter with exceptional attention to detail
• A reliable, courteous team player with a "customer first" mentality
• Strong communication skills; ability to explain complex problems concisely and accurately
• Expertise in managing competing priorities in a fast-paced environment
• Flexibility to work occasional evening or weekend hours
• Experience with Windows programming or scripting, particularly PowerShell, is preferred
• Familiarity with Jira workflow configuration and automation would be a bonus

If you're a recruiting agency and want to partner with us, please reach out to agency-partnerships@janestreet.com.