Account Manager

Department: Sales

Employment Type/Category: Full-Time

Work Location: In-Office - 5 days a week in New York City HQ in Midtown.

About Jomboy Media:

Jomboy Media is a creator-led sports media company and official MLB Media Partner built for the next generation of fans. Through flagship shows like Talkin’ Baseball and our own backyard sports league, The Warehouse Games, we reach a growing community of hyper-engaged sports fans across YouTube, podcasts, and social platforms. 

We’re storytellers and community builders, blending insight and entertainment in ways traditional sports media never could. We partner with brands who want to be part of the story—not just a sponsor break. That means custom content, creative integrations, and long-term relationships that bring real value to our audience.

About the Role: 

The Account Manager will be an integral part of our sales team, executing sold campaigns and working as the main liaison between the content and sales team. The Account manager will handle customer communication and deliverables, find thorough and speedy solutions to potential issues, and maintain a positive relationship between both parties for future business ventures. The ideal candidate is a self-starter looking to make a difference with a growth company.

This role is based in our NYC HQ in Midtown Manhattan.  We encourage collaboration by working in the office 5 days per week.

This role may be for you if…

• You are a sports fan and are passionate about executing high quality and impactful sports sponsorships
• You are a creative thinker and lean towards thinking in possibilities rather than the obstacles
• You thrive in an in-office environment that focuses on teamwork and collaboration

Essential Functions and Responsibilities Include: 

• Manage the lifecycle of the entire client experience from pre-sale, campaign launch and recap while identifying upsell opportunities. 
• Act as the client advocate at all times, be passionate about Jomboy Media’s mission and the clients’ opportunities to enhance Jomboy Media’s purpose.
• Build long-lasting, mutually beneficial relationships with contacts, always striving to find the opportunities that best fit the individual needs of the client. Ensure all relationships are built on the basis of trust and respect.
• Aid internal departments with client strategy sessions, building standard advertising products and packages. 
• Work with stakeholders to traffic ads across various platforms and communicate sales feedback with producers and talent. 
• Lead campaign set-up & execution, including kick-off calls, asset collection and notifying advertisers of campaign launch. Manage campaigns in our internal system (Monday.com). 
• Communicate with clients to understand their needs and explain product value while tracking delivery of advertising campaigns, suggest optimizations and send reporting/insights to partners. 
• Resolve any client complaints and prevent additional issues by improving processes.

Requirements

• 4-6 years of account management/client success experience (Podcast, YouTube, social media, and/or Sports media experience a plus)
• Capable of multitasking and juggling several responsibilities simultaneously 
• Superior organizational skills and attention to detail
• You have experience working in client-facing roles, ideally with contacts at brands and media agencies.
• You are entrepreneurial. You are here to help get things done. You understand that in a start-up environment, everyone wears multiple hats.
• Excellent problem-solving skills as well as being resourceful, analytical, and adaptable
• Bachelor’s degree (B.S./B.A.)
• Ability to work out of the NYC HQ in Midtown Manhattan 5 days per week

Compensation

The compensation will be based on a range of $85,000 to $105,000 annually. The range represents the low and high end of the base salary someone in this role may earn. Salary will vary based on several factors including but not limited to professional experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

What we offer:

• At Jomboy Media, we value our employees and offer a comprehensive benefits package that includes:
• Medical, dental, and vision insurance (75% premium coverage for employees and dependents)
• 401k
• Commuter benefits (up to 30% savings on transportation)
• Unlimited PTO
• Company holidays + the week off between Christmas and New Years
• Cell phone / internet reimbursement
• Fun office & kitchen stocked with snacks and coffee
• Exclusive employee discount to our online store

Our goal at Jomboy Media is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. Jomboy Media is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.