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Revenue Operations Specialist

Remote, Philippines

About Karbon

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 16 hours per week, per employee.

We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, have a fantastic team culture built on our values, are growing rapidly, and making a global impact.

We are seeking a motivated Revenue Operations Associate with strong Salesforce experience, data analysis skills, familiarity with revenue operations, and other RevTech. The ideal candidate will collaborate with the Head of RevOps, Salesforce Administrator, and cross-functional stakeholders to manage SFDC cases, build process documentation, provision tools, and optimize revenue technology (RevTech) for our business needs. 

Key Responsibilities:

  • Salesforce Collaboration: Work with the Salesforce Administrator in managing and optimizing Salesforce environments. 
  • Process Documentation: Support the development and maintenance of process documentation to ensure clarity and consistency.
  • Automation: Help design and implement automated workflows to improve efficiency.
  • Data Quality & Analysis: Support data quality & analysis initiatives.
  • Tool Provisioning: Provision and manage various tools to support revenue operations and optimize RevTech for business needs.
  • RevOps Projects: Collaborate with the RevOps team on various projects to enhance operational effectiveness.
  • Reporting: Assist in creating and delivering reports and dashboards to stakeholders, highlighting key metrics and performance indicators.
  • Continuous Improvement: Identify opportunities for process improvements and support the implementation of best practices.

Qualifications:

  • Experience: 2-4 years of experience in revenue operations or a related field, with a focus on SFDC Administration, data analysis, and process documentation.
  • Certifications: Salesforce Administrator certification preferred.
  • Technical Skills: Familiarity with Salesforce required. Some familiarity with RevTech tools like Gong, Apollo, Pardot, Outreach, and/or Vitally preferred.
  • Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret data sets.

Communication: Good written and verbal communication skills, with the ability to present findings to diverse audiences.

What We Value

  • Desire to learn and grow
  • Bias towards action
  • Team-oriented attitude, you derive joy from seeing others succeed
  • Enthusiasm for, and interest in, how technology impacts the physical world we live in
  • Sense of curiosity and challenge the status quo. 

Why work at Karbon

  • Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
  • Industry-leading benefits package including medical, dental, and vision insurance for you and up to three eligible dependents
  • 15 paid time off days per year (which includes 5 Karbon Days per year)
  • 7 Sick leave days per year
  • Internet and work-from-home subsidy
  • Work with (and learn from) a very experienced team
  • Be part of a startup team that will continue to grow around you
  • Flexible approach to work environment (we believe in trust and autonomy)
  • A culture of open communication, consistent feedback, and full transparency into company results, metrics, and financial position
  • A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
  • Be part of a fast-growing company that firmly believes in promoting high performers from within

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. 😛

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

 

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

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