Product Owner

About Karbon

Karbon is the global leader in practice management software for growth-minded accounting firms. We provide an award-winning, highly collaborative cloud platform that streamlines work and communication, enabling the average accounting firm using Karbon to save 16 hours per week, per employee.

We have customers in 34 countries and have grown into a globally distributed team, with our people based throughout the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, have a fantastic team culture built on our values, are growing rapidly, and making a global impact.

The role of Product Owner will play an important part in delivering new Billing and Payments features. They will partner closely with the Product, Design and the Development team to ensure smooth delivery of new features that align with the overall product strategy.

Key Responsibilities

• Requirement Gathering - Translate high-level business needs into detailed user stories, acceptance criteria, and technical requirements.
• Backlog Management - Create, prioritize, and maintain a well-refined product backlog based on customer feedback, market trends, and business priorities.
• Sprint Planning & Execution - Work closely with the development team to plan and execute sprints, ensuring timely delivery of features.
• Stakeholder Communication - Act as a liaison between the development team and business stakeholders, ensuring alignment and clarity on objectives.
• Testing - Perform testing to be confident that the product meets requirements and user stories.
• Documentation - Document feature changes that can be used by internal teams for training and support docs. 
• Support - Work with an internal support team to investigate product support tickets and then work with engineering to resolve any issues that arise..
• Collaboration - Establish and maintain good working relationships both within the product, development teams and the wider organization.

Skills and Qualifications 

• 2+ years of experience as a Product Owner role 
• Understanding of the Product Development Lifecycle and what goes into designing building, and, testing apps and integrations 
• Ability to analyse data and derive actionable insights.
• Excellent stakeholder management skills, balancing diverse priorities and needs.
• Resilience, adaptability, and the ability to manage multiple priorities in a fast-paced environment
• Excellent communication skills to work in an international, multi-location team.
• Bonus is experience working with billing or payments systems 

Why work at Karbon?

• Industry-leading benefits package including medical, dental, and vision insurance for you and up to three eligible dependents
• 15 paid time off days per year (which includes 5 Karbon Days per year)
• 7 Sick leave days per year
• Internet and work-from-home subsidy
• Discretionary bonus program
• Work with (and learn from) a very experienced team
• Be part of a startup team that will continue to grow around you
• Flexible approach to work environment (we believe in trust and autonomy)
• A culture of open communication, consistent feedback, and full transparency into company results, metrics, and financial position

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. 😛

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!