Talent & People Coordinator

About Karbon

Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.

Role Overview

As a Talent & People Operations Coordinator, you will play a critical role in ensuring that our recruitment and HR systems operate accurately, efficiently, and seamlessly.

This is a one year contract role that will have an initial focus on recruitment operations and reporting (first 3–4 months), with a structured transition into broader HR operations coordination thereafter.

This is a systems-driven, detail-oriented role suited to someone who enjoys working with data, improving processes, and leveraging modern tools, including AI, to enhance efficiency and quality.

About the Role

Recruitment Operations (Primary Focus – First 3–4 Months)

• Own and maintain ATS (Greenhouse) focusing on:
•  Data accuracy and pipeline hygiene
• Job description formatting
• Scorecard formatting
• Coordinate interviews across multiple time zones with candidates, hiring managers and the talent acquisition specialists 
• Prepare and issue compliant offer documentation
• You will help maintain and update reports on key hiring metrics, including:
• Time-to-hire
• Time-to-fill
• Funnel conversion rates
• Source effectiveness
• Offer acceptance rates
• Ensure a smooth and professional candidate experience
• Ensure reference checks (Xref) are completed and sent to the hiring manager in an easy to access and assess format
• Ensure background checks have been completed while flagging with the HR team any check concerns

HR Operations (Expanded Focus After Month 4)

• Maintain HRIS accuracy and data integrity in BambooHR
• Support onboarding and offboarding processes across multiple countries
• Track compliance documentation and ensure audit readiness
• Generate workforce and people analytics reports
• Support employment verification letters, contracts, and documentation updates
• Assist with People & Talent team projects and operational initiatives

Practical AI Application

At Karbon, we expect team members to leverage modern tools to improve performance and efficiency.

You must demonstrate practical application of AI tools (e.g., ChatGPT or similar platforms) in your daily work to improve:

• Reporting and data analysis
• Documentation drafting
• Process documentation
• Workflow optimization
• Research and policy support

During the interview process, you may be asked to demonstrate how you incorporate AI into your workflow.

About You

• 2–5 years of experience in Recruitment Operations, HR Operations, or People Coordination
• Must be currently based in Cebu, Philippines, and willing to work from a future Cebu office location
• Hands-on experience using Greenhouse ATS
• Hands-on experience using BambooHR
• Strong proficiency in Excel or Google Sheets (pivot tables, lookups, reporting formulas required)
• Experience working in a fast-paced or multi-country environment
• Exceptional attention to detail and commitment to data accuracy
• Strong systems thinking and process ownership
• Comfortable working with metrics and presenting data clearly
• High level of discretion and ability to handle confidential information
• Proactive and solution-oriented mindset
• Ability to manage multiple priorities in a global environment
• Interest in growing from recruitment operations into broader HR operations ownership

Why Work at Karbon?

• Industry-leading benefits package including medical, dental, and vision insurance for you and up to three eligible dependents. Also:
• Work-from-home allowance
• Rice subsidy
• Meal allowance per working day
• Laundry allowance
• 15 paid time off days per year (which includes 5 Karbon Days per year)
• 7 Sick leave days per year
• Internet and work-from-home subsidy
• Discretionary bonus program
• Work with (and learn from) a very experienced team
• Be part of a startup team that will continue to grow around you
• Flexible approach to work environment (we believe in trust and autonomy)
• A culture of open communication, consistent feedback, and full transparency into company results, metrics, and financial position

Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!

We recruit and reward people based on capability and performance. We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.

Generally, if you are a good person, we want to talk to you. 😛

If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.

At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!