Senior Coordinator

About Karya:

Why was Karya on the cover of the Time Magazine , highlighted by Satya Nadella , and chosen by Google as its partner for Project Vaani? 

In part, because Karya is on a mission to provide AI enabled earning and learning opportunities to economically underserved communities, thereby building a pathway out of poverty for them. Karya achieves this while also delivering high quality, timely, and price competitive data to its clients.

Karya’s workers make at least 20 times the Indian minimum wage and through our one-of-a-kind digital work platform, we have delivered over 40 million digital tasks and are poised to positively impact over 100 thousand workers by the end of the year. In the coming years, our goal is to rapidly scale our impact by bringing economic opportunities to millions of underserved users in India.

We are looking for an organised and proactive individual to fill a hybrid role as a Senior Coordinator. 

You will help foster a positive community environment, being the liason between project managers and linguistic teams, distributing tasks and monitoring progress, simplify workflows and guide translators to execute projects efficiently. The role requires working with marginalised communities, and treating individuals with empathy, respect, and cultural sensitivity. Proficiency in English and fluency in at least one regional language is essential.

Key Responsibilities: 

• Primary Point of Contact:
  Act as the main liaison between the Project Manager and the linguistic team, ensuring smooth communication and collaboration.
• Workflow Supervision:
  Supervise and streamline workflows for Senior and Junior Linguistics Translators, ensuring timely and efficient task completion.
• Task Management:
  Distribute tasks and monitor progress on translation, transcription, and language content projects, ensuring that all deadlines are met.
• Bottleneck Resolution:
  Identify and address any workflow bottlenecks promptly, ensuring smooth project execution and timely deliveries.
• Quality Assurance (Q/A):
  Oversee Q/A processes, including performing random checks on deliverables to ensure adherence to quality standards.
• Glossary and Style Guide Management:
  Coordinate the creation and update of language glossaries, style guides, and project-specific guidelines to ensure consistency across all deliverables.
• Feedback & Reviews:
  Provide feedback and conduct performance reviews for linguists based on their deliverables, helping them improve and maintain high-quality output.

Required Qualifications

 -Bachelor's degree in Linguistics, Translation, Project Management, or related field.

- 3-5 years of project coordination experience in translation, transcription, or language content projects.

- Proficiency in English and fluency in at least one Indian regional language. 

- Experience working with marginalised communities and a deep understanding of their challenges and needs.

- Familiarity with different content types, such as marketing, technical, or legal translation.

You are:

- A strong communicator, with great interpersonal  and organisational skills.

- Empathetic and show respect in dealing with diverse and marginalised communities.

- Detail oriented ensuring quality control and consistency across projects. 

- Able to manage multiple responsibilities and adapt to changing project needs.

- A problem-solver with a focus on continuous improvement.

- Familiar with quality assurance practices in the linguistics fields. 

-  Have strong leadership skills, and are able to motivate and guide a team of translators and linguists. 

People matter at Karya and these are some of the perks and benefits we created for our team:

• Flexible vacation and leave policy 
• Flexible work options
• Insurance as per industry standards
• Access to industry stalwarts and networking opportunities 

Karya is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity and disability. 

Karya invites all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search to apply for a career opportunity, reach out at hr@karya.in.