Senior Product Designer

Job Title: Senior Product Designer
Employment Status: Full-time
Location: Vienna, Austria - Hybrid
Compensation: competitive compensation + performance-based bonus and equity options.
*Final compensation is negotiable based on experience and qualifications.
Benefits: free in-office: lunch, drinks, coffee, snacks, Wiener Linien ticket, a yearly company retreat, regular team events

About Ketryx

At Ketryx, we’re on a mission to help medical software teams build secure, reliable applications that make a real difference in people’s lives. We give them the tools to automate the tough parts of compliance and quality so they can focus on what matters most: creating life-saving products with confidence.

About this role

Today, Ketryx is the AI platform trusted by 3 of the top 5 medical device manufacturers to bridge the gap between development and regulatory compliance—reducing the documentation burden by up to 90%.

As a Senior Product Designer at Ketryx, you will play a central role in shaping the future of our platform. As its sophistication and flexibility continue to grow, you’ll transform complexity into intuitive, delightful experiences that set a new benchmark for our industry.

We’re looking for someone with solid UX/UI design skills, a strong product mindset, and the ability to engage in technical discussions. You'll be working closely with an excellent team of designers, product people, front end devs and AI engineers across our offices. The role is based in Vienna with occasional travel to our Boston office.

We expect you to be a versatile team player on the design team, who will be a key driver in maturing our design system, as well as building out our agentic flows, together with our AI/Front End team.

What you'll do

• Craft outstanding user experiences in the Ketryx platform that moves the needle, in close collaboration with customers and internal stakeholders
• Drive roadmap items from initial shaping to implementation of final screens and flows, together with devs and product
• Create mockups, low-fidelity wireframes, and high-fidelity prototypes to communicate ideas, describe their execution and test hypotheses
• Prototype and implement state-of-the-art agentic flows, together with devs and AI engineers
• Conduct user interviews and usability testing to gather insights and iterate on designs
• Contribute to discovery activities, such as assumption testing, and opportunity solution tree mapping
• Leverage data and user research to inform design decisions and validate solutions, together with product
• Proactively refine screens and flows, solve smaller quality issues, notice and solve “paper cuts”
• Contribute to the maturation of our maturing design system, add new components, produce documentation 
• Inspire and improve the work of fellow designers through regular collaborative critique of work-in-progress
• Continuously seek out and play with new tools that can benefit our internal processes as well as the product

What we're looking for

• 5-8+ years product design experience
• As an exceptional generalist, you navigate the entire design process skillfully—from discovery to delivery, problem space to solutions space  
• You approach every challenge with meticulous attention to detail and visual finesse
• You’re a strong advocate for the way that people can feel perfection, and know what “perfect” looks like in a fast-paced agile software development environment  
• You love digging into and discussing complex technical solutions with front end devs and AI engineers
• Constraints excite you, and you love solving highly complex problems—ideally this means you have already designed in heavily constrained, regulated environments (healthcare, fintech, automotive, or other regulated industries)
• Communication skills that are second to none, being comfortable collaborating across time zones with our Boston-based team
• Curiosity and confidence to ask questions, explore new ideas, and advocate for what you think is the best solution
• Ability to listen, change your thinking, and continuously iterate as you go along

What we additionally would love to see

• SaaS background from a regulated industry
• Startup experience
• Agentic UX experience

Compensation & Benefits

• At Ketryx, we offer a competitive compensation package that reflects your experience and skills. The annual gross salary starts at €95,000+ based on an all-in contract. Final compensation is tailored to your qualifications and experience.
• In addition to the base salary, our package includes a performance-based bonus and stock options, aligning your success with the company’s growth.
• Lunch, snacks, and coffee provided in-office
• Annual Wiener Linien public transportation pass
• Yearly company retreat and regular team events

Keywords: Product designer, UX design, regulated industries, healthcare technology, AI user experience, service design, user journey mapping, design systems, startup design, cross-functional collaboration, compliance design, workflow optimization, remote design collaboration, design for developers, B2B software design, design strategy

What We Offer

• Competitive compensation
• Generous stock options possible
• Work in an exciting field with a positive impact on the world
• Opportunity to learn and grow as part of a global team
• Generous PTO for full-time

Ketryx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances

Ketryx is saving and improving lives by making medical software safe and reliable. We empower software teams building medical applications to create safe, secure, and compliant products used by patients and providers worldwide. We believe that, by automating much of the documentation and quality processes, teams will be able to produce safer and more innovative medical software faster.

Ketryx is at the forefront of helping teams incorporate AI/ML into medical software and that’s why we need you!