Strategy & Business Operations Lead

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K-12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

The Strategy & Business Operations Lead reports directly to the CFO and plays a critical role in driving strategic alignment and operational excellence across Khan Academy. You’ll work closely with the senior leadership team (SLT), CEO, and Board to ensure strong planning, effective execution, and a clear focus on priorities that help us achieve our mission.

This role is a unique mix of strategy, operations, and cross-functional collaboration—and is ideal for someone who loves working across big-picture vision and tactical execution.

THE OPPORTUNITY

Khan Academy is looking for a Strategy & Business Operations Lead with excellent strategic planning, project management, and stakeholder management skills that can help drive the forward momentum of our passionate team. The Strategy & Business Operations Lead will serve as a key support for the SLT by identifying and deploying impactful strategies and processes that enable the organization to perform effectively and scale efficiently. As Strategy & Business Operations Lead, your work will be varied, challenging and impactful. You will: 

• Provide thought partnership to the SLT on organizational, programmatic, and operational strategy
• Lead and continuously improve our annual planning process, ensuring clarity of goals and cross-functional alignment
• Strengthen organizational systems and processes for goal-setting, decision-making, and accountability
• Monitor progress on org-wide OKRs and identify risks or areas that need support
• Shape the SLT’s operational cadence, ensuring timely decision-making and strategic focus
• Partner with the CEO and Board Chair to coordinate board meetings, prepare materials, and track follow-ups
• Lead ad-hoc strategic projects related to growth and organizational effectiveness 

WHAT YOU BRING

• 10+ years of experience, with at least 5+ years in strategic planning, business operations, or related fields (e.g., consulting, bizops) and 2+ years of experience managing teams 
• A strong track record of driving cross-functional initiatives and aligning stakeholders
• Excellent written and verbal communication skills
• Strong analytical and problem-solving abilities; able to turn insights into action
• Comfort working autonomously and proactively owning projects from start to finish
• A collaborative, low-ego attitude and a willingness to dive into strategic and tactical work
• Experience managing complex stakeholder relationships with professionalism and sound judgment
• High discretion when handling confidential materials and conversations
• Bonus: Experience in technology or edtech

 

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $151,200-232,000 USD / $204,318 - $313,504 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.