Executive Assistant and Office Manager

Who we are:

Founded in 2016, K Health's mission is to deliver accessible, high-quality healthcare at scale. As a leading clinical AI company in primary care, K Health has developed a suite of clinical AI agents that enhance provider efficiency and improve patient outcomes. K Health's virtual primary care platform is enhanced by an AI copilot to complete the initial patient intake, summarizing relevant history from the EMR, and generating “the perfect note” to reduce the time providers spend on basic data collection and non-clinical tasks. Unlike other virtual medicine companies, K Health delivers comprehensive, longitudinal primary care in a virtual setting, enabling our clinicians to be true primary care providers without sacrificing scope of practice or continuity of care. 

As a venture-backed startup trusted with nearly $400 million in funding and a $900 million valuation as of July 2024, K Health is well-positioned for sustained future growth. We are expanding our partnerships with major health systems (Cedars-Sinai, Hackensack Meridian Health, Hartford HealthCare), enhancing accessibility and quality of care by pairing people with technology. Our providers are credentialed at these renowned academic health systems and adhere to their clinical guidelines, ensuring patient-first, evidence-based care. Fully integrated into Epic, our AI platform enables K Health to operate as an extension of existing healthcare systems, benefiting from a built-in network of specialists and social services to seamlessly serve patients within those communities. Our unique care delivery model enables our providers to deliver the same high-quality, accessible care to a mixed-payer population, including those with commercial insurance, Medicare, and Medicaid.  

Join us in our mission to deliver smarter, simpler healthcare of the future - today!

About the role:

We are looking for an organized, thoughtful, and proactive Executive Assistant (EA) to our founders, who will also serve as the Office Manager for our New York City office. 

In this unique role, you’ll have the opportunity to establish trust and build rapport with our founders to organize their most precious asset: their time. You will improve our founders’ effectiveness through your thoughtful and organizational touches by managing calendars, coordinating activities while avoiding scheduling conflicts, anticipating their needs, and predicting thoughtful ways to improve their ability to be even more effective in their day-to-day. 

Similarly you will scale your thoughtful nature to owning the Office Management responsibilities to create an unparalleled in-office vibe for our employees. You’ll actively promote and facilitate in-person collaboration by partnering to create events, activities, and safe spaces for meaningful interactions among our NYC employees. Whether through thoughtfully designed workspaces, or cultivating experiences for engaging team events, you will promote face-to-face connections that foster creativity, teamwork, and a strong sense of community. Your efforts will build a dynamic office environment where execs and employees feel motivated to mingle, collaborate, share ideas, and contribute to a thriving workplace culture.

This role is perfect for someone who is thoughtful, organized and proactive, and thrives on building connections, planning engaging experiences, and making the office a place people genuinely love coming to. 

What you will do: 

• Calendar Management: Manage and maintain complex and ever-changing calendars for the CEO and CPO, including scheduling internal and external meetings, managing conflicts, and prioritizing commitments based on strategic importance.
• Meeting Logistics: Coordinate all aspects of meetings, including securing venues and arranging necessary technology.
• Travel Coordination: Arrange comprehensive domestic and international travel logistics, including flights, accommodations, ground transportation, and detailed itineraries.
• Operational Support: Manage vendor relationships, process expense reports, and lead special projects that range from research to high-stakes event logistics.​ Be the main point of contact for the building management team; liaison with the office super to ensure the office is running smoothly.
• Office Operations: Orchestrate daily operations for the NYC office either directly or through vendor relationships (e.g., vendors for lunches, snacks, ​office supplies and onsite housekeeping), and ensure the office supports a productive work environment. Coordinate deliveries and proactively restock.
• Communication Hub: Act as a central liaison to share pertinent information or office-wide announcements, proactively sharing updates as needed. 
• People Partner: Partner with members of the People Team to aid in onboarding activities including security key card registrations, lunch account registrations, seating arrangements, IT set up, office tour, and more! Welcome traveling employees as well as external guests with a true white-glove experience–from in-office guidance to city recommendations, travel and dining arrangements.

What we’re looking for: 

• Experience: 1-4 years of experience in an Executive Assistant, Office Management, and/or other relevant capacity, preferably within a fast-moving company, start-up or tech environment.
• Education: Bachelor’s degree in Business, Communications, Human Resources, or a related field.
• Autonomy & Judgment: A professional who doesn't wait for explicit instructions but instead uses their expertise to "do the right thing" and drive work forward.
• Organizational Mastery: Exceptional ability to bring organization and structure to complex situations and prioritize tasks effectively in an environment where information may be incomplete.
• Communication: Clear, concise, and timely communication skills with a focus on breaking down silos and fostering cross-functional dialogue.
• Technical Savvy: Proficiency in Google Workspace, Slack, Notion, and a willingness to iterate rapidly with new digital platforms and project management tools.

Bonus:

• Prior experience in a fast-moving environment, assisting executives, and managing offices for a startup that has scaled to 200+ employees.

Benefits & Perks:  #LI-Hybrid

• Hybrid work schedule with weekly lunches and stocked fridges 
• Monthly social committees for company events
• 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days 
• Stock options for every full-time employee 
• Paid parental leave
• 401k benefit
• Commuter Benefits 
• Competitive health, dental, and vision insurance options 

We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.  

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.

We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.