Global Logistics Coordinator (In-Office)

Clearwater, Florida

About KnowBe4

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area.

This role is responsible for all mail and shipping for KnowBe4 HQ as well as developing and managing the processes for shipping to and from our international regions.

Responsibilities:

  • Responsible for all daily shipping and receiving operations to ensure timely and accurate delivery of materials and mail.
  • Receive, sort, and distribute all incoming deliveries, mail, and interoffice correspondence across departments.
  • Process and prepare outgoing mail and parcels, selecting the most cost-effective and efficient shipping options.
  • Maintain and track inventory of shipping supplies and materials, ensuring stock accuracy and availability.
  • Develop and document standard operating procedures for shipping, receiving, and mailroom processes globally.
  • Coordinate with Finance (FP&A) and department leaders to correctly allocate and track shipping spend monthly.
  • Collaborate with Procurement to manage and maintain corporate shipping accounts with UPS, USPS, and FedEx.
  • Provide logistical support for internal office moves, onboarding/offboarding employees, and special company events.
  • Develop and maintain relationships with external vendors such as UPS, USPS, FedEx.

Requirements:

  • Minimum High School diploma
  • Minimum 2 years experience in a corporate mailroom as an individual contributor.
  • Thorough understanding of US and International postal regulations
  • Excellent attention to detail and ability to multitask
  • Ability to plan, prioritize and organize work
  • Ability to use or learn to use mailroom equipment or software
  • Experience with global shipping

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

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