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Lead Survey Programmer
Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.
Konovo provides healthcare organisations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.
As we transition from a service-oriented model to a product-driven platform, we are expanding our hybrid Bengaluru based team. We are looking for a Bengaluru based Lead Survey Programmer to contribute to our mission by driving the technical excellence and automation of Survey Programming to enable faster, scalable processes with best-in-class quality delivery.
As Team lead based out of our Whitefield office, you will be responsible for the survey programming project operations process at Konovo. You will be the technical expert accelerating our transformation towards automation through your mentorship and support of team members. If you are excited to lead the technical direction for survey programming—design the programming planning, oversee builds on complex/high-risk projects, and ensure consistency across the team- this role is for you!
How You’ll Make an Impact:
Lead and mentor a team of survey programmers- ensure timely, accurate, and high-quality project delivery.
Elevate quality and efficiency—establish and review coding standards, conduct code reviews, and implement QA best practices to maintain near-zero error rates
Drive process innovation—identify automation needs, build reusable templates and scripts, and streamline delivery processes to reduce turnaround and repetitive effort
Mentor and develop your team—provide hands-on guidance, training sessions, and feedback to junior programmers, fostering a culture of continuous learning and ownership
Collaborate strategically—translate research designs into executable plans, align programming logic with stakeholder goals, and manage client-facing technical conversations in collaboration with project managers, researchers, and QA teams
Anticipate and resolve complexities—serve as the escalation point for challenges in logic, feasibility, and delivery; propose proactive recovery or design strategies
Elevate cross-team cohesion—help synchronize timelines and deliverables among research, QA, and PM groups by providing clarity, setbacks, and recommendations
What We’re Looking For:
9+ years of experience in Survey Programming, preferably on platforms like Decipher and Confirmit.
Strong communication skills, both written and verbal, and the ability to work in cross-functional teams.
Proficiency in Java Script, jQuery, HTML, CSS and Python.
Excellent analytical, problem‑solving, and attention‑to‑detail skills.
Proven track record delivering high‑quality error‑free work under deadlines
Strong leadership and global team management skills
Adaptability to thrive in a fast-changing environment while navigating challenges collaboratively.
High attention to detail and proven ability to work in a fast-paced environment
A technical bachelor's or master’s degree holder in the field of Computer Science or equivalent
Additional desirable experience:
Familiarity with data analysis and statistical concepts
Why Join Konovo?
Be part of a mission-driven organisation that is empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform — so insights aren't just collected, they're connected.
Join a fast-growing global team with opportunities for professional growth and advancement.
Enjoy a collaborative and hybrid work environment that fosters innovation and flexibility.
Experience a workplace that puts employees first, offering a workplace designed for growth, well-being, and balance.
Become a part of an organisation that prioritizes your well-being with comprehensive benefits, including group medical coverage, accident insurance, and a robust leave policy. Our employee-centric policies ensure a rewarding and fulfilling work experience.
Make a real-world impact by helping healthcare organisations innovate faster.
If you’re eager to build a meaningful career in healthcare market research — and you’re smart, nice, and driven to make an impact — we’d love to hear from you!
Apply now to be part of our journey.
Director, Commercial Operations
Konovo is a global healthcare intelligence company on a mission to transform research through technology- enabling faster, better, connected insights.
Konovo provides healthcare organizations with access to over 2 million healthcare professionals—the largest network of its kind globally. With a workforce of over 200 employees across 5 countries: India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States, we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.
As we transition from a service-oriented model to a product-driven platform, we are expanding our remote team. We are looking for a Director, Commercial Operations to build the commercial operating system that enables our next phase of platform-led growth. In this role, you will architect pricing, forecasting, territory design, and revenue operations foundations while partnering closely with the Chief Commercial Officer to drive meaningful organizational change and elevate performance across our global commercial team. If you’re excited to step into a hands-on individual contributor role where you can go deep in data and analytics, apply a rigorous quantitative lens, and use process, programs, and culture change to unlock Konovo’s next chapter of commercial performance, we'd love to meet you.
How You’ll Make an Impact:
Build and operationalize Konovo’s commercial operations foundation including pricing strategy, territory design, forecasting models, sales operations infrastructure, and revenue intelligence systems.
Partner with Delivery, Product, Finance, and Technology teams to align commercial strategy and operating plans across the organization.
Partner closely with the CCO to translate commercial strategy into execution systems, playbooks, and repeatable processes.
Develop pricing governance, deal-desk frameworks, and commercial policies ensuring discipline, consistency, and margin protection.
Design and implement coverage models aligned to customer potential, growth goals, and platform adoption.
Establish forecasting cadences, dashboards, and pipeline governance and lead the commercial planning process across global sales and CS organizations.
Align with HR and the CCO to design compensation models and performance frameworks that reinforce desired commercial behaviors.
Lead change management efforts required for Konovo’s pivot to a platform-led model—driving adoption, clarity, and accountability.
Build and scale a high-performing Commercial Operations organization including pricing,RevOps, enablement, analytics, and systems.
What We’re Looking For:
A strategic doer capable of designing commercial systems while rolling up sleeves to implement them.
10+ years in Commercial Operations, Revenue Operations, GTM Strategy, or related fields within SaaS, healthcare data, insights, or high-growth environments.
Demonstrated success building pricing, forecasting, and territory infrastructure during periods of transformation.
Deep experience in change leadership and cross-functional execution.
Proven ability to raise the bar for commercial discipline, performance, and cross-team alignment.
Experience partnering directly with senior leadership to shape commercial strategy and execution.
Global experience preferred (US, UK, EU, APAC).
Why Konovo?
Work on cutting-edge AI-powered solutions and industry-leading services that transform healthcare insights.
Be part of a mission-driven company that is revolutionizing healthcare decision-making.
Join a fast-growing global team with career advancement opportunities.
Thrive in a collaborative, remote work environment that values innovation and flexibility.
Make a real-world impact by helping healthcare organizations innovate faster.
If you’re eager to build a meaningful career in healthcare market research — and you’re smart, nice, and driven to make an impact — we’d love to hear from you!
Apply now to be a part of our journey.
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