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Infra Team Manager (Platform)

Bengaluru

[About the role]

We are looking for a Senior DevOps / Platform Engineer to own the end-to-end cloud infrastructure, reliability, security, and CI/CD platforms for our platform products. This is a high-ownership, hands-on role responsible for building and operating production-grade infrastructure that supports high availability, regulatory compliance, scalability, and cost efficiency. You will act as the platform backbone for fast-moving product and engineering teams.

[Key Responsibilities]

      Infrastructure & Platform

  • Design, deploy, and operate cloud-native infrastructure on AWS or Azure
  • Own Kubernetes-based microservices infrastructure across environments (prod, staging, dev)
  • Define infra standards, environments, networking, and release guardrails
  • Manage databases, caches, queues, and supporting infra from a platform perspective

       Reliability & Availability

  • Define and enforce SLOs / SLAs for critical user and payment flows
  • Build for high availability, auto-scaling, and fault tolerance
  • Implement zero-downtime deployments and safe rollout strategies
  • Own incident response, postmortems (RCA), and preventive action plans
  • Plan capacity and scaling for traffic spikes and seasonal peaks

       CI/CD & Release Engineering

  • Build and maintain CI/CD pipelines for backend, frontend, and mobile applications
  • Standardize deployment pipelines with rollback, approvals, and auditability
  • Enable faster, safer releases without compromising reliability

       Observability & Monitoring

  • Own the observability stack across services and infrastructure
  • Implement monitoring for:
  • Latency, throughput, error rates
  • Infrastructure health
  • Payment and checkout flows
  • Define alerting strategies aligned with business impact, not noise

       Security & Compliance

  • Own platform-level security posture and compliance readiness
  • Implement and manage:
  • Secrets management and key rotation
  • IAM, RBAC, and least-privilege access
  • Network security, TLS, WAFs, and audit logging
  • Partner with security/compliance stakeholders during audits and reviews
  • Ensure infrastructure is audit-ready (logs, access trails, change history)

       Cost & Efficiency

  • Monitor and optimize cloud costs across environments
  • Design infra with cost-efficiency in mind without sacrificing reliability
  • Provide visibility into infra usage and cost drivers

[Required Experience]

  • 4+ years of experience in DevOps / SRE / Platform Engineering
  • Hands-on experience running production-grade Kubernetes workloads
  • Experience supporting high-availability, high-throughput systems
  • Strong understanding of microservices infrastructure
  • Experience working with fintech, payments, or transaction-heavy systems
  • Proven ownership of uptime, reliability, and incident management

     Expected Tech Exposure

  • Cloud: AWS or Azure
  • Containers: Docker, Kubernetes
  • CI/CD: GitHub Actions, Jenkins, Fastlane
  • Infrastructure as Code: Terraform / ARM / Pulumi
  • Databases & Caches: PostgreSQL, Redis
  • Messaging: Kafka / Event Hubs
  • Security: Vaults, SSL/TLS, key rotation, network policies
  • Observability: Prometheus, Grafana, Azure Monitor, Sentry

Good-to-Have

  • Experience with UPI, wallets, payment gateways, or banking systems
  • Exposure to multi-cloud or hybrid environments
  • Familiarity with compliance standards (PCI-DSS, SOC-style controls, audit workflows)
  • Experience defining SLOs, error budgets, and release safety mechanisms

You’ll Be Successful If

  • You think in systems, reliability, and failure scenarios
  • You proactively prevent outages, not just react to them
  • You enjoy owning infrastructure end-to-end, not just tooling
  • You build platforms that enable product teams to move fast, safely
  • You’re comfortable being accountable for uptime, security, and scale

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KRAFTON (including our affiliates) (hereinafter referred to as "Company" or "We") collects and uses personal information as outlined below for the purpose of hiring talent:

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KRAFTON (including our affiliates) (hereinafter referred to as "Company" or "We") collects and uses personal information as described below for the purpose of talent recruitment:

Purpose: Job application and result confirmation.
Categories: Collection of candidate source information.
Duration: 1 year from the date of application (Your information will only be retained to comply with relevant legal obligations).

※ Service usage records, device information, and cookies may be created and collected during the process of providing services.

You have the right to refuse consent for the collection and use of personal information. However, please note that refusing consent will not result in any disadvantage in the hiring process.

For more information, you may refer to our Privacy Policy.
 

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KRAFTON (including our affiliates) (hereinafter referred to as "Company" or "We") will collect, store, and use the information for the purpose of recruiting talent and confirming those eligible for employment protection:

Purpose: Assessing suitability for employment and awarding additional points.
Duration: 1 year from the date of application (However, if there is a legal provision, the information will be retained for the required period according to the relevant law).

※ You have the right to refuse consent for the collection and use of sensitive information. However, since this is the minimum necessary information for recruiting talent, your consent is required for job application.

For additional details, please refer to our our Privacy Policy