Director, Partner Operations

LA28-USOPP does not provide relocation assistance.

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LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. The United States Olympic and Paralympic Properties (USOPP) is the commercial joint venture between LA28 and the U.S. Olympic & Paralympic Committee (USOPC), charged with marketing and selling combined commercial assets, including rights to the U.S. Olympic and Paralympic Teams (Team USA) and the LA28 Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.  

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.  

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. 

Director, Partner Operations:

On behalf of LA28, USOPC, and USOPP, the Partner Operations (PO) team plays a critical role in enabling the success of the Partnership Marketing (PM) team by leading all operational responsibilities, systems, and processes required to effectively deliver on Commercial Partner commitments. PO is a core function within the broader USOPP Commercial Partnerships Team. 

Rooted in operational excellence and driven by a commitment to continuous improvement, the role of the Director, who will report directly to the Vice President, Partnership Marketing, is designed to be the backbone of the partner delivery model, supporting the seamless execution of all contractual rights, benefits, and activations across the LA28 and Team USA portfolios. This team member will work cross-functionally to optimize client experiences, activation planning, internal workflows, deliverable tracking, and reporting—all to ensure best-in-class partner servicing. 

The Director will also lead coordination across multiple internal departments, as well as external stakeholder partners including the USOPC, IOC, and IPC to ensure alignment, accountability, and readiness in support of Partner-related milestones and activations.  

With a deep understanding of sponsorship operations, event marketing logistics, project management, and cross-functional coordination, the Director will ensure that the USOPP operational foundation enhances the commercial strategy, enables world-class partner servicing, and delivers measurable value to LA28, Team USA, and our Commercial Partners. A successful candidate will bring a mindset of operational innovation, a proactive approach to stakeholder management, and a proven ability to implement scalable systems that support a high-performing marketing team.

Key Responsibilities:

• Lead the development and execution of all operational plans, tools and resources, and workflows required to support the successful servicing of LA28 & Team USA Commercial Partners 

• Possess a deep understanding of internal operational needs and external client requirements, enabling seamless integration between marketing strategy and operational plans that support the strategic goals and activation timelines of Partners 

• Liaise with key internal departments—including Games Event Delivery, Logistics & Services, Experiences & Engagement, Accommodations, Transportation, Ticketing, Brand, Digital, Legal, and Finance—to ensure alignment on partner-related deliverables, timelines, and cross-functional readiness 

• Serve as a central point of contact with external stakeholders such as the USOPC, IOC, and IPC to coordinate and align on operational requirements that support Partner activations and Games-time priorities and hospitality programs 

• Support the tracking, coordination, and fulfillment of Partner-supplied products and services across LA28 and the USOPC, ensuring the supply is maximized 

• Actively contribute to LA28’s cross-org project management and planning processes to ensure all Partner commitments, milestones, and interdependencies are tracked, communicated, and executed in a timely manner 

• Lead the planning, coordination, and execution of Partner-facing summits, workshops, and strategic working sessions—including agenda development, cross-functional collaboration, logistics management, and post-event follow-up 

Background & Requirements:

• Minimum 10+ years of progressive experience in sports business, partnership operations, or related disciplines with a focus on operational planning, execution, and team leadership 

• Demonstrated experience designing and optimizing operational and activation execution frameworks that support Partners’ strategic plans across brand, marketing, and hospitality 

• Deep knowledge of business operations, project and program management, and financial oversight; experience managing budgets or P&Ls is a strong plus 

• Exceptional organizational and analytical skills, with the ability to create scalable systems and workflows that improve performance and accountability 

• Proven ability to lead cross-functional teams and collaborate across departments such as legal, finance, creative, and marketing to align on deliverables and timelines 

• Skilled in navigating dynamic, fast-paced environments with a proactive and solution-oriented approach to problem-solving 

• Excellent verbal and written communication skills, including the ability to develop compelling presentations and influence senior stakeholders (internal and external) 

• Experience managing high-stakes internal and external relationships, including with C-suite leaders, agency partners, and rights-holding organizations 

• Strong diplomacy and negotiation skills with a focus on operational excellence and client satisfaction 

Expectations:

• Self-directed/self-starter with ability to manage time and prioritize activities 

• The ability to deftly balance a strategic mindset with tactical demands is a must; clear ability to think, organize and passionately lead cross-functional projects 

• Capacity for creativity/innovation  

• A team player who proactively communicates with other business partners and stakeholders within other organizations to drive results 

• Fun! We encourage our team to take work very seriously but themselves not so much! 

Education:

• Bachelor's degree in related field, or equivalent work experience, Masters in Sports Management and/or MBA preferred 

Physical Requirements and Working Conditions:

• Ability to work on-site in an open office environment, based in Los Angeles, CA  

• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment  

• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods. 

The annual base salary range for this position is $126,000-180,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28-USOPP does not provide relocation assistance.

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LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.