Sr. Manager of Village Food & Beverage Operations

LA28 does not provide relocation assistance.

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community.

The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles.

Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them.

Sr. Manager of Village Food & Beverage Operations:

The Games Delivery Revenue team oversees the Ticketing, Hospitality, Accommodations and Food & Beverage departments.  This department is responsible for securing key revenue streams for LA28, ensuring sold out and fully attended events, creating a robust and integrated accommodations strategy that supports our key stakeholders and operational needs, and delivering a comprehensive food and beverage plan for fans, stakeholders, the world’s press and broadcasters, workforce, and athletes. 

Reporting to the Director of Village Food and Beverage, the Senior Manager of Village Food & Beverage Operations will be responsible for supporting the planning and execution of the food and beverage strategy for the Athletes Village and satellite villages, located on the UCLA campus and a few yet to be determined locations. They will be responsible for managing a large food and beverage budget and delivering hundreds of thousands of meals to athletes, workforce, guests, officials, and other constituencies over the course of the Games. They will help to develop and ensure operational implementation of Village F&B delivery and develop and implement systems for operational readiness as well as operation execution. They will help to develop an operational food and beverage programs that delivers athletes’ dietary, nutritional, and cultural needs in an environment created to prioritize genuine hospitality and cultural exchange. As Senior Manager of Village Food & Beverage (F&B), they will oversee all aspects of Village F&B operations and vendor partnerships, from planning to execution and guest satisfaction. This role requires meticulous planning, strong leadership, and a deep understanding of complex projects, food production, and hospitality standards. 

Key Responsibilities:

Strategic Leadership 

• Hire, train, motivate, and evaluate Village F&B staff
• Directly supervise multiple sub-functions including Village operations, contract implementation, and amenity catering operations 
• Develop, optimize, and adhere to Village F&B budget with clear steps to implement, monitor, and appropriately measure plan deliverables through financial metric and KPI tracking 
• Develop and oversee training programs in conjunction with selected partners to deliver optimized food quality and customer service 
• A strong candidate will have exceptional organization skills and the ability to manage dozens of simultaneous workstreams 

Operations 

• Implement cost-control measures without compromising quality or guest satisfaction
• Manage assigned F&B budget
• Execute core planning principles, including operational and service design plan for Village
• Develop inclusive hospitality strategies to create frictionless guest experiences to meet the needs of guests and stakeholders with diverse physical, cultural, and dietary requirements
• In conjunction with selected partners, ensure spatial allocations for both BOH & FOH kitchens and serveries, and equipment needs to deliver required F&B services are met
• Develop tracking systems for QA strategy, policies, and venue plans to ensure safe food handling and avoidance of allergen cross-contamination  
• Ensure integration with other key functional areas for seamless delivery of F&B services
• Manage and oversee selected operating partners and execution of F&B operations across Village areas of operation
• Implement sustainable practices in food sourcing, waste reduction, and energy efficiency 

Cross-Functional Collaboration 

• Establish close working relationships with key functional areas (especially Villages, National Olympic Committee and National Paralympic Committee Services, Venues & Infrastructure, Cleaning & Waste, and Integrated Operations) to ensure the Food & Beverage operation provides an optimized athlete experience, minimizes costs, and works effectively within operational constraints
• Due to the evolving nature of both the 2028 Olympic and Paralympic games and the LA28 F&B team, all team members may be called upon to assist in areas of changing departmental focus and initiative. All team members will be required to approach their obligations with flexibility and a willingness to shift focus as needed 

Background & Qualifications:

• Minimum 7+years of relevant industry experience in catering and/or retail foodservice, preferably with 3-5 years of leadership experience in the sport or live event industry
• Experience managing high-volume food operations, particularly in sports and special events
• Experience building and implementing programs focused on maintaining the highest standards of food quality and guest experience
• A passion for telling stories through food and building an environment of authentic hospitality
• Experience working with a diverse range of stakeholders and proven success at building excellent working relationships
• Experience of delivering complex projects on time and within budget  
• Experience working with senior managers across multiple functional areas  
• Excellent leadership skills with track record of people development and budget achievement
• Extremely detail-oriented with excellent organizational skills
• Strong communication, team building, and interpersonal skills
• Well-developed problem-solving skills and ability to work independently to resolve issues
• Fluent working with Office suite products including Microsoft Excel and PowerPoint
• Self-starter with experience in defining tasks, seeking feedback, and evolving work where applicable
• A collaborative mindset; someone who prioritizes the team and fosters a culture of high performance without ego
• An innovative viewpoint, challenging the status quo and thinking ahead to future years of the Olympic and Paralympic Movement  
• Ability to implement and manage change effectively
• Ability to communicate in multiple languages will be given preferred consideration 

Physical Requirements and Working Conditions 

• Ability to work on-site in an open office environment, based in Los Angeles, CA. 
• The majority of work will be conducted in an office setting, requiring extended periods of time using computers, phones, and other office equipment.  
• Hours of work may vary, including evenings, weekends, and holidays, especially during peak event periods. 
• Sitting/Standing: Ability to sit or stand for extended periods while working at a desk or computer. 
• Manual Dexterity: Proficiency in typing and using office equipment, including computers, printers, and phones. 
• Capacity to occasionally lift and carry items 

Position Requirements:

Education:

• Bachelor’s degree, culinary degree, or equivalent work experience preferred 

Submission Requirements:

• Resume

The annual base salary range for this position is $105,000-140,000. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28’s operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. LA28 will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance and all applicable laws. We strive to build a team that is inclusive and encourage qualified candidates of all backgrounds, perspectives, and identities to apply. We assess applications based on relevant skills, education, and experience a candidate can add to our team.