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Parts Counter Representative

Audi Pacific

Ready to get your foot in the door with a premium automotive brand? Audi Pacific is hiring an Entry-Level Parts Counter Representative — and we’ll train the right person! Experience from Jiffy Lube, AutoZone, or similar retail parts environments is highly preferred. 

Responsibilities

As a Parts Counter Representative, you will:

  • Provide and sell vehicle parts and accessories to customers over the counter, through the shop, and on the phone, delivering exceptional customer service.
  • Manage wholesale accounts by taking orders, sharing product knowledge, and ensuring timely and accurate fulfillment for dealerships and repair shops.
  • Build and maintain strong relationships with wholesale customers, addressing inquiries, resolving issues, and promoting parts and services to support their business needs.
  • Process customer orders and recommend additional related repair items.
  • Pull and fill orders from stock, verifying accuracy and inventory levels.
  • Assist in maintaining perpetual inventories.

 Qualifications

  • Preferred retail parts experience (e.g., Jiffy Lube or AutoZone), but not required.
  • A team player who is focused on providing exemplary customer service.
  • Ability to multi-task in a fast paced work environment.
  • Strong organizational skills and detail oriented.
  • Valid driver's license and acceptable driving record.

Compensation 

  • The estimated hourly range for this position is $18.00 - $20.00. 

Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location. 

Benefits
  • Medical, Dental and Vision Plans
  • Short and Long-Term Disability
  • Paid Holidays & Paid Time Off 
  • Paid Life Insurance
  • 401(k) Retirement Plan 
  • Employee Assistance Plan 
  • Paid Training 

Hiring Requirements

  • 18 years or older required
  • All potential employees must pass pre-employment testing including a background check and drug screen

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