Senior Salesforce Administrator

Later is founded on two success stories that began in 2014: Mavrck, the industry-leading influencer marketing solution (now Later Influence™), and Later, the best social media management platform (now Later Social™) and first-to-market link in bio tool, Later Link in Bio. In 2024, Mavrck and Later officially joined together as one unified business, with a shared vision: to enable the world to make a living with their creativity. We’re now on a mission to build the world’s first Social Revenue Platform.

We’re trusted by the top social platforms, with partnerships and integrations with Meta, TikTok, X/Twitter, LinkedIn, YouTube, and Pinterest.

We enable marketers to create high-performing content and engage in authentic collaborations with creators to reach new audiences, drive engagement, and generate predictable ROI. 

About this position:

Later is looking for a Senior Salesforce Administrator to join our Revenue Operations team. This role is pivotal in supporting our Sales, Finance, and Customer Service teams by optimizing and scaling our Salesforce environment.

Later is striving to create the world's greatest creator economy company, transforming the way all companies approach go-to-market (GTM) strategies. Key to this vision is mapping the creator economy of agencies, brands, retailers, and affiliate networks for our sales and partnership teams. We need someone passionate about technology and business processes to help create a custom framework of automation and reporting to make everything seamless and to help shape the future of our Salesforce infrastructure.

What you'll be doing:

• Configuration & Customization: Administer and configure Salesforce Sales Cloud, Quoting, and Case management to support various departmental needs.
• Collaboration & Requirements Gathering: Work closely with stakeholders to gather requirements, design, and implement tailored Salesforce solutions.
• Automation: Develop and maintain custom objects, fields, formulas, workflows, validation rules, and flows to automate business processes and enhance data quality.
• Permissions & Security: Manage user roles, profiles, permission sets, and ensure compliance with company data privacy policies.
• Integration Management: Lead Salesforce integration with other systems (e.g., Marketo, Zoominfo, Outreach, Appcues, Amplitude and more) via APIs, middleware, and integration tools.
• System Health: Monitor performance, troubleshoot issues, and provide technical support to users.
• Salesforce Releases: Keep up with new Salesforce features and recommend enhancements as appropriate.
• Documentation & Training: Create user guides and training materials and maintain process documentation.
• Company Initiatives: Contribute to cross-functional projects and initiatives as needed.
• Platform Management: Configure flows, assignment rules, approval processes, and dashboards to meet business needs.

We are committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with any of the following, we encourage you to apply!

• 5+ years of experience as Salesforce Admin with Sales Cloud and Service Cloud experience especially in configuration, Data security, and external system integrations.
• Strong experience managing multiple business functions in a shared Salesforce CRM environment.
• Proficiency with Lightning Web Components, APEX, Visualforce, and UI coding technologies.
• Understanding of DevOps using DevOps Center, Jenkins, Microsoft Azure, GitHub, or SFDX
• Proven ability to navigate ambiguity, build consensus, and effectively manage stakeholders.
• Strong organizational skills with proactive project leadership experience.
• Excellent problem-solving and troubleshooting skills, with the ability to escalate issues when necessary.
• Ability to document complex processes and communicate effectively with executive leadership.
• Growth mindset and a passion for innovation.
• Empathy for our users and customers.

How you work: 

• You’re proactive and results-driven, always taking initiative, aligning your actions with company goals, and delivering consistent outcomes. 
• Strategic and forward-thinking, you balance immediate needs with long-term opportunities to drive impactful, innovative results.
• Your curiosity fuels success, keeping you sharp on industry trends, competition, and our cross-functional business dynamics. 
• Adaptable and resourceful, you handle shifting priorities with ease, manage your time effectively, and know when to ask for support.
• You share insights to help the team stay ahead and make informed decisions.
• You bring positivity and resilience to every challenge, tackling obstacles with grit and optimism that inspires those around you. 
• You lead with emotional intelligence, building trust, supporting others, encouraging growth, and fostering strong relationships through empathy and collaboration. 

Our approach to compensation:

We take a market-based & data-driven approach to compensation. We leverage data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-related factors.

Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On Target Earnings (OTE = base + commission/variable) while for others it is structured as Salary only.

To comply with local legislation and ensure transparency, we share salary ranges on all job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. 

Additionally, all permanent team members are granted stock options and are eligible to participate in various benefits plans as part of their overall compensation package.

Salary Range: 

$ 105,000 - $130,000 CAD

*Co-op team members, independent contractors, and freelancers are not eligible for company benefits. 

#LI-Hybrid  

Where we work

We have hubs in Boston, MA; Vancouver, BC; Toronto, ON; and Vancouver, WA. We post our positions in the location(s) where we are open to having the successful candidate be located. 

Diversity, inclusion, and accessibility

At Later, we are committed to fostering a culture rooted in an inclusion-first mindset at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We openly build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an equitable workplace, paving the way for systemic change.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, disability, or age. Please let us know if you require any accommodations or support during the recruitment process.