Back to jobs

Senior Software Implementation Engineer

United States

At Lazarus, we’re building foundation models to help people solve the world’s toughest problems. Enterprise and government clients use our APIs to power products and workflows that keep humans focused on the things we do best. We're a venture-backed team headquartered in Boston, MA who share a passion for innovation, growth, and a commitment to the responsible use of AI.

You can check out a demo of what we do here. 

Location Preference: Based in Boston, MA. Remote is available for the right candidate.

Job Overview

As a Senior Software Implementation Engineer, you'll be an integral part of our implementation team, working with clients, senior engineers, and data scientists to facilitate the successful and efficient adoption of our solutions. This position will report directly to the Director of Product Management and Solutions.

Responsibilities

  • Work with the implementation and sales teams to gather client requirements and assist in creating implementation plans
  • Assist in configuring and customizing our products to align with client needs and integrate them into their existing systems and solutions
  • Participate in the end-to-end implementation process, ensuring timely project completion and client satisfaction
  • Troubleshoot technical issues and collaborate with engineers to provide effective solutions during the implementation phase
  • Document implementation processes, best practices, and solutions for internal knowledge sharing and client reference
  • Work closely with cross-functional teams, including prompt-engineering, sales, support, and development, to ensure efficient and successful customer solution delivery
  • Provide training and technical assistance to clients, guiding them through product functionalities and usage
  • Work with clients and partners to develop optimal prompts for their use cases
  • Continuous learning regarding how LLM’s and associated tools may improve existing and new solutions

Requirements

  • Bachelor's degree in computer science, engineering, or a related field
  • 5-10 years of experience in a technical role, such as technical support, software development, or software maintenance
  • Knowledge of programming languages, scripting, system configuration, and designing secure and scalable systems in Python (required) and other modern languages (preferred); experience with Git
  • Familiarity with cloud technologies (especially experience with GCP - preferred), APIs, and database management
  • Proven familiarity with LLMs and prompt engineering strategies and tactics
  • Problem-solving skills and a proactive attitude toward learning and troubleshooting
  • Excellent communication skills to effectively interact with clients and internal teams
  • Ability to work collaboratively in a fast-paced environment, adapting to evolving client needs and project requirements
  • Requires strong consultative mindset and customer expectation management skills

Benefits

  • Comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings plans
  • Opportunities for growth and professional development
  • A collaborative and supportive company culture that values diversity and inclusion
  • Access to cutting-edge technology and resources for research and development
  • Compensation: $150,000 (base salary) + bonus + equity

 

Lazarus AI is an equal opportunity employer. We are committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person’s race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. We do not tolerate discrimination or harassment of any kind. This applies to every aspect of employment at Lazarus, including, but not limited to, employment, training, promotion, demotion, transfer, leaves of absence and termination.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Lazarus’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.