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Sr. Manager Digital Workplace

Bridgewater, New Jersey, United States

Legend Biotech is a global biotechnology company dedicated to treating, and one day curing, life-threatening diseases. Headquartered in Somerset, New Jersey, we are developing advanced cell therapies across a diverse array of technology platforms, including autologous and allogenic chimeric antigen receptor T-cell, T-cell receptor (TCR-T), and natural killer (NK) cell-based immunotherapy. From our three R&D sites around the world, we apply these innovative technologies to pursue the discovery of safe, efficacious and cutting-edge therapeutics for patients worldwide.

 

Legend Biotech entered into a global collaboration agreement with Janssen, one of the pharmaceutical companies of Johnson & Johnson, to jointly develop and commercialize ciltacabtagene autolecuel (cilta-cel). Our strategic partnership is designed to combine the strengths and expertise of both companies to advance the promise of an immunotherapy in the treatment of multiple myeloma.

 

 

Legend Biotech is seeking a Sr. Manager Digital Workplace as part of the Information Technology team based in Bridgewater, NJ.

 

Role Overview

The Senior Manager, Digital Workspace leads the strategy, design, implementation, and continuous improvement of digital workplace technologies that enable a seamless, secure, and productive employee experience. This role oversees workplace automation, Service Now platform and develop business catalogs to deliver scalable, secure, and high-quality ServiceNow solutions that enable employee engagement, streamline IT and business processes thereby enhancing employee experience.

 

Key Responsibilities

  • Develop and execute the enterprise Digital Workspace strategy, aligned with organizational goals and modern workplace trends.
  • Develop and own the long-term roadmap for the ServiceNow platform.
  • Serve as the primary point of contact for all ServiceNow platform initiatives and governance.
  • Establish best practices, standards, and scalable architectural design.
  • Lead the design, development, and implementation of ServiceNow modules ITSM, ITAM, HAM & SAM
  • Manage demand intake, prioritize backlogs, and ensure timely delivery of enhancements and projects.
  • Partner with stakeholders across IT, HR, Security, SAP, and Operations to identify automation and workflow improvement opportunities.
  • Architect integrations between ServiceNow and third-party systems (such as Microsoft Entra, Intune, Workday, SAP, Snowflake and custom APIs), ensuring seamless data flow and system interoperability.
  • Provide directions to team managing and maintaining the Configuration Management Database (CMDB), ensuring data accuracy and integrity through discovery tools and service mapping.
  • Establish governance policies, integrating the CMDB with IT Service Management (ITSM) processes like Incident and Change Management, and providing technical leadership and support to align IT services with business strategies.
  • Develop data-driven solutions, create reports and dashboards, and lead the architecture for data analysis within the ServiceNow platform. Responsibilities include gathering requirements, translating them into technical blueprints, designing and integrating dashboards and reports, establishing data governance, and mentoring other team members on best practices.
  • Partner with Information Security and Compliance teams to conduct periodic platform audits, risk assessments, and vulnerability remediations.
  • Use analytics and customer feedback to drive improvements in end user experience and service reliability.
  • Champion user-centric design principles and ensure services meet accessibility, usability, and performance standards.
  • Implement robust change management, version control, and release management processes.
  • Drive automation and self-service capabilities to reduce friction in daily user workflows.
  • Manage the relationship with ServiceNow and partner with MSP to drive licensing optimization and cost management.
  • Evaluate emerging technologies and recommend solutions that enhance employee productivity.
  • The position will exercise full autonomy and identify opportunities to automate workflows and improve platform efficiency without waiting for direction. The position will identify opportunities to automate workflows and improve existing workflows.
  • Serve as a subject-matter expert (SME), advising teams on best practices and platform capabilities, engage directly with senior business stakeholders, and guide development teams through delivery while ensuring compliance with governance and architectural standards.
    5.

 

Requirements

  • Bachelor's degree in information technology, Computer Science, Business Administration, or related field required.
  • ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer, CIS-ITSM, CIS-ITOM or GRC).
  • ITIL v4 certification or similar service management credentials.
  • Minimum of 8–12 years of progressive experience in Information Technology, including at least 3–5 years managing teams in end-user services or digital workspace environments in the healthcare industry.
  • Experience supporting large, complex enterprise environments is strongly preferred. Advanced knowledge of endpoint management platforms like Intune, JAMF, SCCM.
  • Certification in ITIL desired.
  • Advanced Proficiency in Microsoft suite of products Teams, SharePoint, OneDrive, Exchange.
  • Extensive experience with Excel- Pivot tables, macros, etc.
  • Experience with Power BI and data analysis.
  • Experience with REST APIs, GraphQL, SOAP APIs, gRPC, sFTP, Kafka, MQTT a plus.
  • Language: Mandarin

 

#Li-FB1

#Li-Onsite

The base pay range below is what Legend Biotech USA Inc. reasonably expects to offer at the time of posting. Actual compensation may vary based on experience, skills, qualifications, and geographic location. The company reserves the right to modify this range as needed and in accordance with applicable laws.

Other Types of Pay: Performance-based bonus and/or equity is available to employees in eligible roles.

Benefits and Paid Time Off: Medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer eight (8) weeks of paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and eleven (11) company holidays. Additional voluntary benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide voluntary commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.

Pay Range (Base Pay):

$146,410 - $192,164 USD

Please note: These benefits are offered exclusively to permanent full-time employees. Contractors are not eligible for benefits through Legend Biotech.

 

EEO Statement

It is the policy of Legend Biotech to provide equal employment opportunities without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other protected characteristic under applicable federal, state or local laws or ordinances.

 

Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company.

 
For information related to our privacy notice, please review: Legend Biotech Privacy Notice.

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I (the candidate) enter into this Non-Disclosure Agreement (the “Agreement”) with Legend Biotech USA Inc. (the “Company”), effective as of the date of my acknowledgement below, for the purpose of enabling the Company to evaluate a possible employment relationship with me.

  1. Access to Company Confidential Information. I acknowledge that for the sole and limited purpose of evaluating a possible employment relationship with me, the Company might disclose, or enable me to have access to, certain Confidential Information of the Company, as defined below.  I agree that, except for purposes of evaluating a possible employment relationship with the Company or as expressly authorized in writing by the Company, I will (a) not use or disclose any Confidential Information; (b) keep all Confidential Information confidential at all times; and (c) not copy, reproduce or modify any Confidential Information.
  2. Definition of “Confidential Information.” For purposes of this Agreement, “Confidential Information” shall mean any and all information and materials provided to me by the Company, including without limitation, inventions, trade secrets, software code, product development and marketing strategies, ideas, processes, formulas, know-how, unpublished financial information, business plans, contractual relationships with third parties and operating strategies; memoranda, notes, records, drawings, manuals, disks, or other documents and media; and all embodiments, copies, extracts, and summaries thereof; provided, however, that “Confidential Information” shall not include information that: (a) is generally known or available to the public, or (b) is furnished to me by a third party who obtained such information using lawful means and without any restrictions on disclosure.
  3. Third Party Information. I agree that during the course of communications with the Company pursuant to this Agreement or in connection with my application and interviews for employment with the Company, I will not make any unauthorized use or disclosure to the Company of any confidential or proprietary information or trade secrets of any other person or entity to whom I have an obligation of confidentiality with respect to such information, including any current or former employer.  I further agree not to provide to the Company any materials or documents of any third party that are not generally available to the public.
  4. Remedies for Breach. I acknowledge that in the event of any breach of this Agreement, the Company will not have an adequate remedy in money or damages, and therefore the Company shall be entitled to obtain temporary, preliminary and/or permanent injunctive relief to redress any such breach, from any court of competent jurisdiction, and that the Company’s right to obtain such relief shall not limit its right to obtain other available remedies.
  5. General. The interpretation and enforcement of this Agreement shall be governed by the laws of the State of California.  This Agreement constitutes the entire agreement between the parties concerning the subject matters hereof; it supersedes any and all prior agreements or representations, written or oral, with respect to its subject matters; and it cannot be modified except in a written agreement signed by the Company.

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