Quality Assurance Engineer

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

At LG, we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics, vehicle components and mobile communications to business innovations in digital signage, air conditioning. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.

Talk about a mantra. Life’s Good with LG!

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

As a Quality Assurance Engineer, you will be developing and implementing quality standards to ensure that products meet quality specifications, while working to improve processes and workflows to comply with safety regulations. 

 Responsibilities:

• Plan, execute, and oversee inspection and testing of products to verify conformance with specifications and deliverables
• Assist operations team in tracking, documenting, and reporting quality levels for CSR (corporate social responsibility), environmental, and health and safety goals/KPIs
• Investigate product complaints and reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
• Develop or update company complaint and inspection procedures to ensure capture, investigation, and proper documentation
• Monitor risk-management procedures, and use problem logs to identify and report recurring issues to management and product development teams
• Provide training and support to quality assurance team members, focusing on systems, policies, procedures, and core processes
• Interpret, build upon, and comply with the company's quality assurance standards
• Maintain the complaint, nonconformity, and corrective action procedure using records and tracking systems, including root-cause analysis
• Document quality assurance activities with internal reporting and audits
• Develop new standards for production and design, with improvements as needed, and create testing protocols
• Identify training needs and ensure company-wide participation
• Pursue continuing education in new solutions, technologies, and skills

Qualifications and Experience:

 Bachelor’s degree (or equivalent) in engineering or related field with 1-3 years of experience in Quality

• Professional certification, such as Six Sigma, CQE (certified quality engineer) preferred, but not required
• Bilingual (English and Korean) – a must

Other Skills:

• Attention to detail
• Great communication skills
• Working knowledge of quality assurance terminology, methods, and tools
• Excellent analytical, problem-solving, and decision-making skills
• Demonstrated knowledge of testing best practices, version-control procedures, and defect management processes

Benefits Offered Full-Time Employees:

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:  

• Eligible for the relevant benefit programs offered through our partner agencies.

Privacy Notice to California Applicants

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.