Back to jobs
New

Operations Manager, Legal

New York City - LISC National Headquarters; Remote

LISC is one of the country’s largest community development organizations, helping forge vibrant, resilient communities across America. LISC works with residents and partners to close gaps in health, wealth, and opportunity so that people and places can thrive. We do this by acting as a conduit for grants, loans and equity--and by providing technical assistance and capacity building--to locally rooted organizations that carry out the work in communities.

 

Position Summary

LISC seeks a Legal Operations Manager to support our dynamic in-house legal team. The Manager will drive departmental planning, process improvement, and cross-functional collaboration, enabling the legal team to operate more efficiently, scale impact, and align closely with enterprise priorities.

This role blends strategic partnership with team leadership and hands-on operational execution, with a focus on improving how legal services are delivered across the organization.

 

Responsibilities

The following are an indication of the position’s core responsibilities; these are intended to illustrate the scope of responsibilities and are not exclusive of other duties that may be required.

Strategic Enablement & Planning

  • Partner with Legal team leadership on strategic planning, annual operating plans, and key departmental initiatives.
  • Translate strategy into execution by driving implementation and tracking progress against goals.

Operational Excellence & Process Improvement

  • Assess, design, and continuously improve legal workflows, service delivery models, and cross-functional processes to increase efficiency, consistency and scalability.
  • Lead initiatives that enhance efficiency, quality, and consistency of legal support across the organization as well as those that improve the cost-effectiveness and value of legal services.
  • Proactively identify operational gaps and implement solutions that enhance how Legal delivers services across the organization.

Cross-Functional Collaboration & Influence

  • Serve as a key liaison between Legal and other LISC departments to strengthen relationships, clarify roles, and improve and support coordination and collaboration.
  • Support enterprise-wide initiatives to increase organizational effectiveness and alignment.

Technology & Data Management

  • Oversee legal technology tools, including selection, implementation, and optimization in partnership with IT.
  • Develop and maintain metrics, dashboards, and reporting to inform decision-making and demonstrate legal team impact.

Resource & Financial Management

  • Support work allocation and capacity planning across the legal team to align resources with organizational priorities.
  • Working with Legal team leadership, develop and manage the department budget, including forecasting, tracking performance, and identifying cost efficiencies.

Team & Department Operations

  • Lead core operational functions including recruiting, onboarding, performance management support, and internal communications for Legal team in collaboration with key partners across the organization.
  • Coordinate departmental meetings, planning sessions, and knowledge-sharing efforts.
  • Foster a collaborative, cohesive team environment and support professional development.
  • Other duties as assigned.

 

Qualifications

  • Bachelor’s degree from an accredited college or university preferred in business administration, management, operations, or a related field or commensurate relevant work experience.
  • Minimum 6 years previous experience in operations, management, or project leadership within a professional services, legal, or financial environment; legal operations experience helpful.
  • Self-starter with an ownership mindset: Proven ability to operate in ambiguous environments, identify priorities independently, and design and execute solutions without heavy direction.
  • Strategic operator: Able to move seamlessly between high-level planning and detailed execution, translating concepts into actionable outcomes.
  • Enterprise-level communicator and influencer: Exceptional ability to communicate clearly and credibly across all levels of the organization, and to influence without authority while coordinating work across diverse stakeholders.
  • Process and problem-solving orientation: Demonstrated ability to analyze workflows, identify inefficiencies, and implement practical, scalable improvements.
  • Strong project and change management skills, including the ability to manage multiple priorities in a fast-paced environment.
  • Data-driven mindset: Experience using data, metrics, and reporting to inform decisions and drive performance.
  • Collaborative and adaptable: Comfortable navigating a high-volume, evolving environment with a team-first approach.
  • Strong interest in community development, nonprofit impact, or mission-driven work.
  • Excellent written and verbal communication skills.
  • Proficiency with standard business tools (e.g., Microsoft 365); experience with legal or operational systems a plus.
  • Experience using or evaluating AI-enabled tools to improve workflows, knowledge management, or service delivery is a plus.

 

Compensation

LISC provides a competitive salary ($105,000-$120,000) and excellent fringe benefits for this position.

*Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications.

Our benefits include: 

Medical, Dental, Vision Coverage: Comprehensive health plans for you and your family's well-being; Disability Insurance: Long-term and short-term coverage for peace of mind; Retirement Savings: Secure your future with our 401(k) and 403(b) plans; Generous Holidays: Enjoy ample time off to recharge and celebrate; Vacation, PTO, and Sick Days: Take advantage of flexible time-off policies to maintain work-life balance; Tuition Assistance: Pursue your educational goals with support from our tuition assistance program; Referral Program: Earn rewards for referring qualified candidates to join our team; Professional Development Opportunities: Grow and advance in your career with access to ongoing training and development programs tailored to your goals.

LISC is an equal opportunity employer. LISC does not discriminate in employment on account of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military status or veteran status, unfavorable discharge from military service, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

Create a Job Alert

Interested in building your career at Local Initiatives Support Corporation? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Please indicate any other job related experience, skills and qualifications you possess that are relevant to the position for which you are applying for at LISC. Please describe any other experience, training, qualifications, and/or skills that should be considered:

Select...
Select...
Select...
Select...
Select...
Select...
Select...

I have read the above statement and understand my documents will be verified using E-Verify.

Select...

California Consumer Privacy Act Notice

By Selecting " I agree", I waive my right to receive copies of public records
obtained by LISC.

Select...
Select...
Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the Company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.
 
Rhode Island Applicants: LISC is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state’s workers’ compensation law.
 
Massachusetts Applicants: Note that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
 
Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a polygraph examination or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.
 
I have reviewed the state specific notices above.

 

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Local Initiatives Support Corporation’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.