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Lending Support Specialist

Hybrid; New York City - LISC National Headquarters

LISC is one of the country’s largest community development organizations, helping forge vibrant, resilient communities across America. LISC works with residents and partners to close gaps in health, wealth, and opportunity so that people and places can thrive. We do this by acting as a conduit for grants, loans and equity--and by providing technical assistance and capacity building--to locally rooted organizations that carry out the work in communities.

 

Position Description

LISC seeks a qualified candidate to serve as a Lending Support Specialist within the National Lending Department. The PO will support national and local lending activities by coordinating and managing the lending pipeline, supporting underwriting processes, ensuring data integrity, and contributing to impact measurement. The role requires close collaboration with Lending, Finance, and Legal staff and serves as a coordinator of national LISC lending pipeline process focused on improving efficiencies and tracking closed loan volume projections.

Responsibilities

 

Lending Process

  • Administer weekly loan Intake agendas and materials.
  • Support the loan intake pipeline by gathering and distributing feedback on early-stage underwriting concerns, impact assessment, and compliance with LISC lending guidelines.
  • Ensure high-quality data in LISC’s loan systems, including data entry and maintenance.
  • Support data analysis on loan commitments and key performance indicators for monthly, semi-annual, annual, and ad hoc reporting to senior management.
  • Analyze key performance indicators related to loan intake, approval, and closing to identify efficiency improvements.
  • Oversee the solicitation, bid review, and engagement of third-party due diligence providers including ordering of appraisals in conjunction with Lending and local office staff.

 

Administrative Support

  • Support the asset management team in planning and scheduling portfolio monitoring and loan watch meetings, including creating meeting agendas and reviewing and circulating loan reports, circulating follow-up notes and ensuring compliance with all follow-up items, including risk rating changes.
  • Provide back-up support on the ordering and review of borrower credit, tax, and background reports.
  • Provide back-up support to the Credit Officer with regards to coordination of new loan and amendment review, sign-off, and approval, including management of Credit Committee meetings and minutes.

 

Communications & Training

  • Create marketing and communication materials to share with internal and external audiences with a focus on the impact of lending activity.
  • Provide technical assistance to local program staff on loan policies, procedures, and system usage.
  • Assist in facilitation of LISC’s Lending for Impact workgroup.

 

Qualifications

  • Bachelor’s degree from an accredited college or university or relevant experience.
  • Minimum 5 years of professional work-related experience in lending and underwriting support.
  • Strong quantitative skills.
  • Strong written and oral communication skills and excellent attention to detail.
  • Proficient in Microsoft Office Suite, Adobe and Salesforce.
  • Excellent interpersonal skills and ability to work effectively across the LISC network of local and national programs and affiliates.
  • Good organizational abilities, including ability to work independently and to manage multiple assignments simultaneously.

 

Compensation

LISC provides a competitive salary ($88,537-$110,671) and excellent fringe benefits for this position.

*Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications.

Our benefits include: 

Medical, Dental, Vision Coverage: Comprehensive health plans for you and your family's well-being; Disability Insurance: Long-term and short-term coverage for peace of mind; Retirement Savings: Secure your future with our 401(k) and 403(b) plans; Generous Holidays: Enjoy ample time off to recharge and celebrate; Vacation, PTO, and Sick Days: Take advantage of flexible time-off policies to maintain work-life balance; Tuition Assistance: Pursue your educational goals with support from our tuition assistance program; Referral Program: Earn rewards for referring qualified candidates to join our team; Professional Development Opportunities: Grow and advance in your career with access to ongoing training and development programs tailored to your goals.

LISC is an equal opportunity employer. LISC does not discriminate in employment on account of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military status or veteran status, unfavorable discharge from military service, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.

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