Clinical Development Coordinator

About Loyal

Loyal is a clinical-stage veterinary medicine company developing drugs intended to extend the lifespan and healthspan of dogs. Our mission is to help dogs live longer, healthier lives.

We’ve already achieved significant milestones on our path to earning FDA approval for the first lifespan extension drug for any species. We have three products in our pipeline and are on track for FDA conditional approval for the first in late 2025.

Loyal is a well-funded startup in growth mode. Our team includes scientists, veterinarians, engineers, operators, and creatives. This role will play a key role in supporting our growth strategies.

You will be reporting to our VP of Clinical and Veterinary Medicine.

About the role

Are you a veterinary tech or in the vet space looking to transition into a new career path while staying close to animal health? This in-office role at Loyal’s Springfield, MO location offers a unique opportunity to support office operations, customer service, and clinical trial activities at Loyal. You’ll work closely with veterinarians, including the VP of Clinical and Veterinary Medicine, assisting with drug distribution and FDA inspections, and performing administrative tasks.

Over time, you’ll gain expertise in Loyal’s drug distribution SOPs, and play a key role in clinical trial operations. Responsibilities in this area will include supporting veterinary continuing education, managing CE certificates, assisting with medical monitoring, and triaging inquiries. This dynamic role blends administrative and clinical support, providing a new way to apply your veterinary expertise while continuing to grow in the field.

Your daily work will include

• Work in person at our Springfield, MO office to support our FDA drug distribution program.
• Providing customer service for veterinary clinics participating in our clinical trials, as well as their clients.
• Be part of a team that collaborates across different departments, like clinical trials, drug distribution, and state licensing.
• Support medical monitoring in clinical trials by working closely with our veterinarians.
• Help the clinical development and operations teams with administrative tasks.
• Assist with managing continuing education (CE) training for veterinarians, including tracking certificates and keeping everything organized.
• Be the go-to person between our drug development team and clients, making sure Loyal is represented in a friendly and helpful way.
• As you get more comfortable in the role, you’ll take on more responsibility, especially in clinical trial support and customer service.

About you

• You’re great at both written and verbal communication, especially when it comes to customer service.
• You’ve got a background in veterinary clinics, so you’re familiar with the ins and outs of the field.
• You’re tech-savvy (or at least ready to learn new software and systems).
• You’re comfortable working independently in the office and can juggle multiple tasks at once.
• You love learning and tackling new challenges as they come.

The Ideal Candidate

• Is able to work independently and in the office full-time in Springfield, MO.
• Has a degree in science, veterinary technician, or something similar preferred (BS, BA, LVT/RVT).
• Has clinical or technical experience in veterinary medicine (preferred, but not required).
• Knows a bit about pharmaceutical regulations and clinical trials in veterinary medicine—or is excited to learn about them over time.
• Is eager to take on new tasks and grow with the company.

Loyal benefits

• Full-coverage health insurance — medical, dental and vision — for you and your dependents
• $1,000 home office equipment stipend
• $1,200/year learning budget for books, courses, etc.
• $250/month wellness budget for gym, cleaners, spa, food, etc.
• All 3-day weekends are turned into 4-day weekends 🎉
• Unlimited vacation and paid holidays
• Paw-ternity leave — adopt a dog and get a day off with your new family member 🐶
• Annual company retreat at beautiful locations across the country (recently: Tahoe, Cape Cod)
• Competitive salary
• Company equity options grant for new hires

Salary Range: $40,000 - $60,000

Loyal is founded and led by a first-gen female CEO and is proud to be an equal opportunity employer. We do not discriminate against applicants based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. 

Our values

Lean into moonshots

We don’t settle for incremental change. We have the bravery to take risks and shoot for the impact we want to have.

Opportunity is at the intersection

We lean into combining disciplines, expertises, and perspectives not normally adjacent. We design our organization to facilitate cross-pollination and cross-collaboration. We reject silos.

Expertise without ego

Titles do not determine who has a voice. We work on hard, technical problems and have a ton of fun while at it.

Learning by doing

Our path is novel and many things we are doing have never been done before. We lean into MVPs and are open to unexpected outcomes.

Lead with context

We value leading with context. We equip people with the context and background necessary to make their own decisions and act in the best interest of Loyal. We empower teams to succeed.

Empathy and respect for all life

Our patients are not just numbers. Our work is intentional, thoughtful, and guided by respect for life. We take our responsibility to pets and pet parents seriously.