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NA Enterprise Account Executive (West)

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as being included on the Forbes Cloud 100 and being named a Fortune Best Workplace in Technology. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive. Our employees embody our four core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. 

Since the company’s founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2’s Best Software Products for 2022 list. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft. 

Enterprise Account Executives (EAEs), lead the strategic business growth for new and existing Lucid customers across their assigned territories.  In this role, EAEs will interface with Business Development Representatives (BDRs) to identify target markets and verticals while directing and participating in outbound prospecting efforts.  Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. EAEs will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion, and continual customer engagement.
 
Responsibilities:
  • Identify and close business in your assigned territory
  • Build a territory plan with equal focus on expansion, growth, and net new opportunities
  • Foster strong relationships across all target accounts and build new champions through strategic prospecting efforts
  • Handle complex negotiations that are mutually beneficial and strengthen customer relationships
  • Consult and advise large, strategic customers resulting in increased adoption, success, and enterprise-wide deployments
  • Work closely with and provide mentorship to your assigned development rep
  • Travel when needed (1-3 weeks a quarter recommended)
  • Other duties as assigned

Requirements:

  • 5+ years of sales experience in tech/SaaS (as an Account Executive, Account Manager, or similar role)
  • Sales experience in enterprise software 
  • Ability to project manage complex sales cycles with internal stakeholders (business development, CSM, solution engineers)
  • Knowledge of cloud applications and complex SaaS solutions
  • Proven track record of exceeding sales quotas
  • Strong interpersonal and presentation skills
  • Skilled in prospecting, territory planning, and team-selling
  • Exceptional verbal and written communication skills

Preferred Qualifications:

  • Based in the West or Central US 
  • Expert user of sales enablement solutions (Salesforce, Outreach, etc.)
  • Detailed knowledge of and passion for SaaS applications
  • Strong technical background
  • Formal sales training
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