Back to jobs
tags.new

QA Specialist

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as being included on the Forbes Cloud 100 and being named a Fortune Best Workplace in Technology. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive. Our employees embody our four core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. 

We are seeking a QA Specialist to join our team immediately. This individual will work closely with developers, product managers, and user experience designers to help facilitate high-quality production releases. Lucid is a hybrid, remote-friendly workplace. We promote a healthy work-life balance by allowing employees to work remotely or from one of our offices in Utah or North Carolina.

As a QA Specialist, you’ll help launch new features and fixes to our product line. You’ll be a fully integrated member of a scrum team while having the support of the entire QA team if your workload becomes overwhelming, or if you need a second set of eyes for troubleshooting. As a team, we believe our time is best spent testing, so we don't spend a lot of time writing test plans which allows us to act swiftly and better streamline our internal operations. As a QA Specialist, you’ll have a high level of autonomy and a self starter attitude is crucial. Your typical day-to day responsibilities will include stand-up meetings, reviewing pull requests, and testing new functionalities using the Session Based Testing approach. You’ll also have weekly 1:1 meetings to facilitate an open discussion with your manager about your current needs and long term career goals.

About you: 

  • Likes to brainstorm
  • Likes to look at things from different vantage points
  • Notices overlooked errors and tends to be very thorough
  • Notices when instructions are ambiguous and asks clarifying questions
  • Likes to troubleshoot 
  • Likes learning everything a software can do
  • Passionate about people having a good experience

Responsibilities:

  • Holistically considers and advocates for quality in how scrum teams build and maintain our software 
  • Consider various use cases and apply those to testing new features and bug fixes
  • Use manual testing to mimic the way users would interact with our software (no testing from a code perspective) 
  • Work with entire QA team to complete testing for larger initiatives like new product launches
  • Collaborate with product management, design, and development teams on the quality of the user interface, functionality, and specifications of new features
  • Attend all meetings with your development team and enable all to be quality advocates
  • Help maintain team’s bug backlog, prioritizes bugs, helps drive them to completion
  • Apply critical thinking to identify areas for improvement with our software and QA practices
  • Finds ways to identify and mitigate the risk of releasing new features and updates

Requirements:

  • Ability to be organized, detail-oriented, and thorough
  • Strong curiosity, creativity and tenacity toward imagining use cases and software functionality
  • Passionate about quality and empathetic toward the user experience
  • Can easily thrive working in an evolving industry 
  • Ability to work well with and communicate with others
  • Prefers working on a collaborative team to achieve common goals
  • Bias towards finding solutions instead of just identifying problems
  • Can relate to Lucid Software's products and core values
  • Strong display of ownership and a desire to grow in career
  • 0-3 years of experience

Preferred Qualifications:

  • Experience with Jira and Confluence
  • Genuine enjoyment of software quality assurance work
  • Desire to be on a highly productive, fast-paced team
  • Experience with web application testing
  • Experience with development and execution of test suites


#LI-DA1

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf


Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Lucid Software’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.