Job Application for Quality Manager at Luster National

New

About the Position

We are seeking an experienced and successful Quality Manager (Transit Systems) for large, complex transportation projects ($100M-$5B). This opportunity involves leading the development, proactive implementation, and enforcement of project quality management plans that align with client requirements, Federal Transit Administration (FTA) standards, and quality management systems. You will leverage your expertise to enhance quality and consistency across several high-risk transit initiatives. If you’re passionate about driving excellence, mitigating risks, and delivering exceptional results, we invite you to bring your skills to our dynamic and collaborative team.

This is a long term, full-time, on-site position located in the greater Washington DC metro area.

Responsibilities

Support development of a program-specific QA/QC Program Plan with client representatives
Establish key quality indices for all aspects of assigned program; issue non-conformance notices to contractors on incorrect construction methods or materials found during audit, inspection, or surveillance
Maintain and monitor the performance of the program against KPIs established for QA/QC Program Plans and provide weekly reports to PMs
Arrange and conduct job site conferences with technical consultants, engineers, architects, and subcontractors to review program requirements and clarify/resolve any questions or problems before work commences
Approve or reject construction materials based on conformance with specifications
Work constructively with members of the program team to resolve program quality-related issues and provide recommendations to PMs
Conduct audits of manufacturers, suppliers, installation contractors, systems integration, and/or acceptance testing
Review and accept quality program submittals for compliance, as required by contract documents
Assist PMs with closeout of the construction contracts by producing a final report that discusses all construction methods utilized and how they conformed with the applicable standards and regulations and that success criteria were met.
Review IDRs and Observations in Procore and provide PMs and CMs with issue logs recorded in IDRs and Observations
Provide PMs with monthly quality reports
Support coordination and communication efforts among client departments

Skills and Attributes

Excellent communication and interpersonal skills (e.g., tact, diplomacy, influence, etc.), with the ability to effectively collaborate and interact with clients, team members, and stakeholders
Exceptional organizational skills and supreme attention to detail
Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions under pressure
Demonstrated commitment to maintaining a safe work environment for all project participants
Ability to adapt to changing project conditions, requirements, and priorities

Minimum Qualifications

Bachelor’s degree in engineering, quality, architecture, or related field or equivalent combination of education/experience
10+ years demonstrable quality assurance and/or quality control experience in construction engineering for large civil infrastructure projects
5+ years’ experience conducting quality assurance audits and surveillance of engineering design and construction activities
Strong working knowledge of the principles and practices related to quality management on large capital projects meeting FTA Quality Management System requirements
Must have experience implementing quality management plans in compliance with ISO 9001 and/or FTA Quality Management System requirements
Proficiency with Procore
Proficiency with Microsoft 365, including Outlook, Word, PowerPoint, and Teams

Preferred Qualifications

Experience working with a major transportation authority where you worked in a quality role dealing with design criteria and standards regarding quality management process requirements
Certified Manager of Quality/Organizational Excellence (CMQ/OE) or Certified Quality Engineer (CQE) certification
Experience using Revit and/or AutoCAD software to edit and create renderings or drawing files

Compensation Details

The salary range listed for this role is $72k-145k/yr ($35-$70/hr). The final salary offered is based on multiple factors and is thoughtfully aligned with each candidate’s level of experience, breadth of skills, total education achieved, certifications/licenses that have been obtained, etc.

Just LOOK at the Benefits We Offer!

Unlimited Flexible Time Off
Paid Holidays
Health Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts (Healthcare and Dependent/Elder Care)
Long Term Disability Insurance
Short Term Disability Insurance
Life Insurance and Accidental Death & Dismemberment Policy
401(k) Plan with Guaranteed Employer Contribution
Formal Career Planning and Professional Development Program
$2,500 Annually Towards Professional Development
Wellness Program with Monthly Wellness Stipend
Company Cell Phone or Cell Phone Plan Reimbursement
Free Personalized Meal Planning & Nutrition Support with a Registered Dietitian
Free Financial Planning Services
Employee Assistance Program
Employee Discounts
Employee Referral Bonus #IN-LNJS

Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.

This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

Luster does not accept unsolicited resumes. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.

Please email hiring@luster.com for accommodations necessary to complete the application process.

Create a Job Alert

Interested in building your career at Luster National? Get future opportunities sent straight to your email.

Create alert

First Name

Last Name

Preferred First Name

Phone

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

School

Select...

Degree

Select...

Discipline

Select...

Start date year

End date year

SMS Consent: Do you agree to receive mobile messages from us in relation to this job application? Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy: https://job-boards.greenhouse.io/lusternational

Select...

LinkedIn Profile

Website

Are you eligible to work in the United States for any employer?

Select...

Do you now, or at any point in the future, require visa sponsorship to obtain or retain legal eligibility to work in the United States for any employer?

Select...

Are you willing to undergo a background check and drug test in accordance with all applicable laws/regulations upon conditional offer of employment?

Select...

What is your current location (City, State)?

Do you have your PE or EIT license? If you do not have one, please select 'None'.

Select...

If you have a PE or EIT license, what state(s) is it active in? If you do not have one, please select 'None'.

Select...

Have you completed OSHA 10 or OSHA 30 (or higher) training courses? Please select all that apply.

Select...

By submitting this application for employment to Luster National for consideration, I attest that all information I have provided, or information confirmed by me in interviews and/or in writing, is true and correct. I understand and agree that if I make any false or misleading statements and/or provide any false or misleading information, including material omission, it may be grounds for rescinding any job offer that might be made in the future, or immediate termination of my employment should I be hired prior to the discovery of such misleading statements and/or information. I understand that I will be required to undergo a drug test and background check at the time a conditional offer of employment is made, in compliance with all laws and regulations. Luster National, Inc., is an at-will employer.

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Luster National’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender

Select...

Are you Hispanic/Latino?

Select...

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Disability Status

Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Quality Manager

Apply for this job

Voluntary Self-Identification

Voluntary Self-Identification of Disability