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People Operations Specialist

Raleigh, North Carolina

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 10,00+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.

We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Toast and PagerDuty.

We’re seeking a People Operations Specialist to join our growing team to support various People programs and initiatives, including benefits and total rewards, employee lifecycle, strategic partnering and data management and reporting. We are looking for a motivated and energetic team player with an analytical spirit and a solid understanding of HR processes and tools in a fast-paced, evolving environment.

Responsibilities:
  • Manage employee processes globally according to applicable programs and guidelines.
  • Respond to employee inquiries and offer guidance in understanding and applying corporate policies throughout all phases of the employee’s lifecycle.
  • Provide professional administrative support to the business across various People Ops queries and processes, including supporting case management, updating employee records, etc.
  • Assist in the development and communication of new compensation and benefits policies as the organization’s total rewards program evolves. Conduct salary benchmarking and compensation analysis.
  • Support HR reporting, maintaining accurate employee data, and tracking key metrics. Utilize HR analytics to derive insights on workforce trends, impacting business performance and helping guide strategic decisions.
  • Regularly review and update company policies, ensuring they are compliant with legal regulations and current best practices.
  • Partner with HRBPs and other teams to ensure effective implementation of people programs, including performance reviews, compensation adjustments, coaching, training and career development.
  • Coordinate and support post-termination processes, including exit interviews and documentation.
  • Provide administrative support for ad-hoc HR projects, especially those related to total rewards, benefits, and employee lifecycle.
Requirements:
  • Bachelor's degree in a related field, or the equivalent combination of education and experience.
  • 2-3 years of experience in an analytical role in People Operations.
  • Strong work ethic, attention to detail, and time management skills.
  • Solid knowledge of HR policies and best practices.
  • Excellent communication and interpersonal skills.
  • Competencies with MS Office/GSuite, HRIS, and payroll systems.
What’s in it for you:
  • Competitive salary and meaningful equity opportunities.
  • Healthcare, dental, and vision coverage.
  • 401(k) / RRSP enrollment program.
  • Take what you need PTO.
  • A Work Culture where:
  • You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
  • We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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