QA Manager

MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell.

We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

We are seeking a talented QA Manager to lead our Quality Assurance team and ensure the delivery of high-quality products and services. As a QA Manager, you will oversee the testing processes, manage QA resources, and drive improvements in software quality. Your expertise will ensure that our product offerings meet or exceed customer expectations and are free from defects.

What you’ll do:

• Provide direction, mentorship, and performance feedback to a team of QA Analyst and QA Automation, ensuring effective collaboration and skill development.
• Establish and maintain robust quality assurance processes and best practices to ensure high-quality product delivery across development cycles.
• Build a strategy on manual/automated testing for the future (multi-region, Fedramp, AI, Data)
• Drive operational excellence by implementing and overseeing load testing and performance testing to ensure system scalability, reliability, and efficiency under varying conditions.
• Work closely with Product, Engineering, and DevOps teams to define quality requirements, review test cases, and ensure alignment on product features and timelines.
• Lead the creation and execution of test plans, both manual and automated, ensuring comprehensive coverage and accurate reporting of defects.
• Identify and communicate key quality metrics, defects, and risks to stakeholders, ensuring swift resolution of issues and clear tracking of progress.
• Continuously assess and improve testing processes, tools, and team performance, promoting a culture of quality and efficiency throughout the organization.

About you:

• 5+ years of Quality Assurance experience, including 2+ years in leadership and experience working with QA Automation teams.
• Expertise in QA methodologies, testing techniques, and tools (manual and automated), including familiarity with testing frameworks and test management tools.
• Proven experience working in Agile/Scrum development environments, with a focus on integrating QA processes seamlessly within iterative development cycles.
• Strong ability to lead, motivate, and mentor a team, fostering collaboration and continuous development within the QA department.
• Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders, ensuring alignment across teams.
• Strong problem-solving abilities to diagnose and address defects, track issues, and ensure timely resolution while maintaining a high level of product quality.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.