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Specialist, Administrative Support - Marketing and Fundraising

Remote

Who We Are: 

Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.

Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.  

Location:

We’re a fully remote team! This position is open to applicants based anywhere in the continental U.S.

Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.

 

The Role:

The Marketing & Fundraising Specialist is a key contributor to the mission by providing support to key executives on a wide variety of projects and initiatives. Performs duties such as meeting planning and coordination, committee and task force support, project tracking and deadline management, conducting research and drafting reports, travel coordination and general communications with internal and external constituents.

Knowledge and Abilities

  • Possesses excellent interpersonal skills and follow-through, with a strong ‘can-do’ attitude and customer service focus, demonstrating the ability to work with a variety of internal and external stakeholders in a professional manner.
  • Excellent written communication skills with attention to detail.
  • Strong organizational skills with ability to handle multiple projects and deadline pressures.
  • Self-motivated, highly adaptable to change, and able to work in a fast-paced environment.
  • Ability to handle highly confidential and sensitive information.

Duties and Responsibilities

  • Acts as primary administrative support for the Brand & Marketing, Integrated Fundraising, and Revenue Partnerships & Services teams. Periodically may be called upon to assist other team members and departments.
  • General administrative duties include meeting scheduling and coordination, travel arrangements, expense reports, invoice coding and approval, preparing PowerPoint presentations, creating documents, managing correspondence, facilitating communications with internal and external stakeholders, trouble-shooting various issues, and managing daily workflows.
  • Provides administrative support for assigned committees and task forces, including scheduling meetings, creating agendas and support materials, preparing notes, drafting official correspondence, maintaining records, and developing reports.
  • Maintains calendars, files and records for the teams and assigned committees.
  • Conducts research, prepares various reports including pulling data, and supports special projects as needed.
  • Manages special projects such as e-mail inbox management for fundraising inquiries, stewardship support, and brand content organization.
  • Performs other job-related duties, as assigned.

Qualifications

  • 2+ years of administrative experience required. 3-5 years administrative or professional experience preferred.
  • Must have versatile skills utilizing a variety of computer programs/software, with advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, Teams, and Adobe Acrobat programs. AI-fluency/experience with Microsoft Copilot or Canva is a plus.
  • Working knowledge of nonprofit organizations is helpful
  • Bachelor’s degree in business, nonprofit management, liberal arts or related field preferred

Working Conditions

  • Ability to thrive in a remote workplace.
  • Some travel may be required.
  • May require work outside a traditional Monday – Friday work week, and outside normal business hours.

This Role's Hiring Range

$51,200 - $60,000 USD

What We Offer:

Benefits

  • Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness
  • Competitive compensation with annual incentive potential    
  • Health Savings Account and Flexible Spending Account Options    
  • Health Reimbursement Account fully funded by Make-A-Wish America
  • Short Term Disability*, Long Term Disability* and Life Insurance 
  • Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo 
  • 401(k) Retirement Savings Plan with 5% match after one year of service
  • Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program   
  • The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires 

Time Off

  • Up to 15 PTO days 
  • 10 Sick Days 
  • 11 Paid Holidays 
  • 2 Volunteer Days after one year of service 
  • 2 Personal Days accrued annually   
  • Maternity Leave      

Also... 

  • Employee Awards and Recognition Programs    
  • Individual and Leadership Development     
  • Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets   

*Monthly premiums paid for the employee for vision, dental, and short/long term disability.

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