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Benefits & HR Operations Administrator

Waltham, Massachusetts, United States

Markforged (NYSE: MKFG) is leading the digital transformation of manufacturing by revolutionizing how engineers and manufacturers create and innovate. Our unique platform combines software, advanced materials (including cutting-edge metal and composite technologies), and industrial 3D printers to deliver strong, functional parts for various industries. We empower customers to overcome supply chain complexities, reduce costs, and accelerate innovation by producing high-performance tools, fixtures, prototypes, and end-use parts in-house.

As the Benefits and HR Operations Administrator you will focus on the practical, day-to-day administration of employee benefits and HR processes, ensuring accurate data, efficient workflows, and a positive employee experience. You will handle a wide range of tasks, including benefit enrollment, leave administration, and providing essential administrative support to the HR department.

Immediate Supervisor:  Manager, Global Total Rewards

Duties and Responsibilities:

  • Assist with employee benefits administration company-wide
  • Respond promptly to questions from employees and managers regarding benefits plan provisions, enrollments, status changes, and general inquiries
  • Assist with leave-of-absence requests and disability paperwork, including medical, personal, disability, and FMLA leave, ensuring timely and accurate processing
  • Assist in delivering new-hire orientations, ensuring smooth and accurate onboarding of benefits programs
  • Address inquiries related to 401(k) enrollments, roll-overs and perform monthly contribution change audits
  • Work closely with vendors and third-party administrators to ensure effective benefits administration, invoicing and swift resolution of any issue
  • Acts as the primary point of contact for employees, addressing benefits inquiries, questions and concerns
  • Ensure benefit information, documents & presentations are up to date on employee facing portals
  • Assist with driving wellness program initiatives
  • Complete I-9 verifications
  • Onboard new employees in HRIS module
  • Maintain up to date employee data in HRIS
  • Create custom reports and data dashboards
  • Complete verification of employment requests
  • Partner with Finance to ensure accuracy of invoices, payroll, and reports
  • Coordinate the logistics of employee onboarding with tech ops & office ops
  • Off-board departing employees in systems
  • Process, review and respond to unemployment claims
  • Identify and drive process improvements
  • Assist with events, programs, and company initiatives
  • This is a generalist role and this is just a high-level outline of the tasks, not a full and complete list

Important Note: 

Although we list out what we generally look for, we are likely missing other attributes and skills that you have that could make you a great fit but are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!

What you have:

  • BA/BS degree preferred
  • 2-3 years of benefits administration and general HR experience
  • Exceptional problem solving ability and ability to operate independently
  • Professional written communication skills
  • Strong track record of operational excellence when multitasking in a fast-paced, dynamic environment
  • Able to adapt to unique, in-the-moment challenges in a calm and professional manner

 #fulltime #onsite

Why Markforged?
Help us reinvent manufacturing. 
We are reinventing manufacturing so that engineers can build anything they imagine.
 
We are one team that wins together!
You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products.

Perks & Benefits

For all US-based roles, we offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts!

To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.

Markforged is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, or disability.

 
#LI-BA1

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