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Sales Order Administrator

Kraków, Lesser Poland Voivodeship, Poland

Markforged (NYSE: MKFG) is leading the digital transformation of manufacturing by revolutionizing how engineers and manufacturers create and innovate. Our unique platform combines software, advanced materials (including cutting-edge metal and composite technologies), and industrial 3D printers to deliver strong, functional parts for various industries. We empower customers to overcome supply chain complexities, reduce costs, and accelerate innovation by producing high-performance tools, fixtures, prototypes, and end-use parts in-house.

As Sales Order Administrator you will be responsible for processing and managing sales orders, ensuring accuracy and efficiency in order fulfillment.  You will work closely with our EMEA team to support the closing of sales with your efficient fulfillment.

What will you own:

  • Process and manage sales orders from receipt to fulfillment, ensuring accuracy and timeliness
  • Verify order information, including pricing, product details, and shipping requirements
  • Communicate with internal teams, including sales, logistics, and finance, to resolve order discrepancies and ensure smooth order processing
  • Maintain accurate records of sales orders, including updates and changes throughout the order lifecycle
  • Assist in resolving customer inquiries and issues related to order status, shipping, and billing
  • Collaborate with cross-functional teams to identify process improvements and streamline order administration workflows
  • Generate regular reports on order processing metrics and performance indicators
  • Any other duties as reasonably required

 

What you have:

  • Bachelor's degree in Business Administration, Sales, Marketing, or related field, or equivalent experience
  • Previous experience in Sales Operations or related field
  • Familiarity with Salesforce or other CRM platforms is a plus
  • Strong analytical skills with the ability to interpret data and draw meaningful conclusions
  • Excellent communication and interpersonal skills
  • Detail-oriented with a proactive and problem-solving mindset
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
  • A confident communicator with strong interpersonal skills and the ability to work independently or as part of a team
  • A good level of English, both written and verbal

This is a temporary position with a fixed-term employment contract (6 months).

 #LI-HYBRID

#fulltime

Why Markforged?
Help us reinvent manufacturing. 
We are reinventing manufacturing so that engineers can build anything they imagine.
 
We are one team that wins together!
You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products.

Perks & Benefits

For all US-based roles, we offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts!

To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.

Markforged is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, or disability.

 
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