Resident Engagement Specialist

We are seeking a Resident Engagement Specialis to join our new life plan community in Tysons!

POSITION SUMMARY: 

• Facilitates group and individual engagement of Life Center residents: Adheres to Culture of Creativity model, implementing best practices for group and 1:1 engagement with music, movement, theater, visual art, nature, writing, storytelling/legacy, nature immersion, culinary arts, sensory experience, inquiry-based learning, and meaningful celebrations of holidays & rituals within rich and consistent daily routine. Implements best practices for engaging residents with diverse physical, cognitive, and emotional needs. Engages residents in meaningful connection 1:1 as assigned. Supports programming across the continuum as assigned, including supporting participation of Life Center residents in community events, amenities, outings, etc.
• Delivers programs within Creating My Possibilities framework for residents living with cognitive impairment: utilizes best practices for environmental and material set-up, group structure, communication, strengths-based program design, and transitions when engaging residents with dementia.
• Supports utilization of volunteers as assigned within Life Center programs. 
• Participates in resident interview, documentation, and care planning processes: Completes intake interviews, care plans, documentation, etc. within the EMR system as assigned. Delivers 1:1 and group experiences that translate knowledge of individual preferences, needs, strengths, and wellness goals into daily life. Participates in care plan meetings as assigned.
• Develops new program ideas, preps upcoming programming experiences, and ensures active program participation: Assists in development and distribution of resident communications/printed/digital materials in alignment with brand standards.
• Communicates with families as assigned: including building relationships that support resident engagement, assisting with family visits, outings, or special events and inviting family participation in special initiatives.
• Adapts environment to foster engagement: Prepares Life Center amenity spaces for group and 1:1 experiences that foster high levels of engagement. Co-facilitates programs with independent contractors or colleagues. Monitors therapeutic environment at all times of day, including times when no formal groups are occurring, to ensure that the environment is welcoming, uplifting, and engaging following Mather Ensures meaningful transitions pre- and post- scheduled programs.
• Maintains holiday decorations/special displays following Mather guidelines to ensure dignity, quality, and brand alignment.
• Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Process Improvement process.

SECONDARY FUNCTIONS: 

• Completes all required in-service training as required by regulatory or Mather policies and
• Facilitates successful utilization of technologies: for engagement, connection, and wellness, including virtual visits with friends and family, engagement strategies during virtual/hybrid programs, personal tablets/devices, etc.
• Creates relationships based on respect, maintaining a courteous and professional manner through interactions with others. Communicates with key staff, residents and families in a timely manner. Is part of an interdisciplinary team that supports the resident journey from the pre-entry screening to, if necessary, transitions into the Life Collaborates with broader Repriorment team to support resident engagement across the continuum.
• Complies with Mather Code of Conduct, Policies, Compliance Program, and all applicable laws and regulations in performance of one’s job duties, including meeting state and federal regulations regarding resident engagement in SN and AL settings; reports all known and suspected violations to his/her supervisor or manager, Mather Compliance officer, a Human Resources representative, or the confidential employee
• Demonstrates understanding of and commitment to the company Mission, Core Values, and Nextraordinary philosophy.
• Uses discretion in handling confidential information, incorporating all Federal, State and local privacy and confidentiality Ensures Mather consent protocols are followed across continuum for resident content.

QUALIFICATIONS & SKILLS
Required: 

• College Degree in Recreation, Arts/Humanities, Hospitality, Psychology, Education, Geriatrics or related field, OR 1+ years related experience.
• Strong written and verbal communication skills and excellent customer
• Collaborative, welcoming, positive attitude and enthusiasm for engaging older
• Self-initiator requiring minimum
• Ability to use or learn a variety of tech-based services and platforms; e. Microsoft Outlook, Zoom, YouTube, resident facing portals, and A/V set-ups.

Preferred:

• 1 + years’ experience working with individuals living with dementia, long term care setting experience, demonstration of extensive knowledge of person-centered care, knowledge of state and federal regulations pertaining to Medicare/LTC.
• Activities/Recreation
• Experience with care plan and MDS documentation relating to resident activity program
• Experience and skills related to spheres of Health and Wellbeing, Lifelong Learning, and/or Arts.

Benefits

Mather offers a competitive benefits package.*

Team members are eligible for:

• A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
• A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
• Convenient, subsidized parking (or public transportation for certain locations)
• Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc. 

Benefits-eligible team members can take advantage of:

• Medical, dental, and vision plans
• Paid Parental Leave
• Adoption Assistance Reimbursement
• Tuition reimbursement for continuing education
• Extended illness benefits
• Employee wellness programs
• Short- and long-term disability insurance
• Life insurance - free to all team members 

*Benefits are subject to change without notice. Benefits details dependent on employment status.

About The Mather:

The Mather is a Life Plan Community in Tysons, Virginia, for those 62 and better that defies expectations of what senior living is supposed to be. More than a luxury residence, The Mather is in an enviable walkable, urban neighborhood, close to the Metro and all the DC area has to offer. Opened in March 2024, The Mather includes 293 independent living apartment homes, as well as assisted living, memory support, and skilled nursing, along with multiple restaurants, a fitness center, art studio, gardens and more. 

The Mather is located at 7929 Westpark Drive, Tysons.

About Mather

Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age Well^SM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work^®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.

Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.