Senior Product Designer

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024) 
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• TIME 100 Most Influential Companies (2023)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for a Senior Product Designer to join our team within the Product Org. Product Designers at Maven own the end-to-end design process including conducting user research, facilitating design-thinking activities with team members, designing the full UX across multiple platforms, and working with engineering to implement and QA their designs. Applicants should have a passion for designing products that fill business and user needs with intuitive, beautiful, innovative solutions. Our product pods works in close collaboration with stakeholders as we are defining the future of the products and services we will develop to support the various needs of these users.

As a Senior Product Designer at Maven, you will: 

• Collaborate with cross-functional partners to build out team roadmaps by identifying and prioritizing strategic projects that will solve user problems and business needs.
• Work alongside product management, design, user research, data analytics, and engineering to build and grow the product experience across web, email, push, and native platforms (iOS and Android).
• Educate yourself on all paths to parenthood (adoption, fertility, pregnancy, etc) in order to deeply empathize with the real life experience of our users.
• Plan and conduct user research to identify and validate user problems and test hypotheses. Must be adept at ideating, prototyping and testing new product concepts with real users.
• Contribute to Maven’s interactive design patterns and visual design language through collaboration with the product and brand design teams. 
• Share your work regularly with the product and brand design team to get feedback, and provide feedback to others to ensure we are all executing the highest quality work for our users
• Be a champion of design thinking and design excellence, help encourage and inspire creativity, and a culture of feedback around the organization.
• Facilitate design sprints with cross-functional teammates, business partners, and subject matter experts across the company to inform product strategy.

We’re looking for you to bring: 

• 5-8 years of product design experience
• Solid design portfolio that includes multiple case studies that showcase design research, product strategy, UX, visual design, and implementation
• Strong systems thinking for designing scalable experiences
• Excitement for diving into complex problem areas related to healthcare finances
• Strong visual design skills (branding, typography, layout, composition)
• Fluency in Figma, including components, variables, and auto layout
• Experience and ability to design for multiple platforms (web, iOS, Android, email, push)
• Strong communication, problem-solving and brainstorming skills
• Experience with managing cross-functional stakeholders and presenting work to leadership
• Experience working on a cross-functional team where you collaborated with engineering, product management, and data teams to implement and iterate on changes to the user experience
• Motivated self-starter comfortable working in a tech startup or agency environment with ambiguity, fast growth and pace of change 
• Passion for working on a product dedicated to reimagining women’s and family healthcare

For candidates in NYC, CO, or CA, the base salary range for this role is $170,000 - $190,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. This role is exclusively open to candidates in these locations. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days 
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.