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Clinical Outcomes Analyst

Remote

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. 

An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: 

  • Fortune Change the World (2024)
  • CNBC Disruptor 50 List (2022, 2023, 2024) 
  • Fortune Best Workplaces for Millennials (2024)
  • Fortune Best Workplaces in Health Care (2024)
  • TIME 100 Most Influential Companies (2023)
  • Fast Company Most Innovative Companies (2020, 2023)
  • Built In Best Places to Work (2023)
  • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
  • Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
  • Fast Company Best Workplaces for Innovators (2022)
  • Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for an enthusiastic and collaborative Clinical Outcomes Analyst to help us analyze, evaluate, and communicate how Maven’s world-class support for women and families impacts clinical (e.g., preterm birth, mental health) and business (e.g., productivity) outcomes. The Clinical Outcomes Analyst will collaborate closely with members of the Sales and Client Success teams as well as the Data Team, Product Team, and Clinical Operations Team. The role will be focused on leveraging both self-reported platform data as well as healthcare claims data to answer questions about Maven’s clinical impact and on crafting materials to communicate these with our current and prospective clients. In this role, you will help us to both understand and communicate clinical outcomes to Maven’s clients, and to inform clinical product strategy and design in order to continuously drive better clinical outcomes in our product.

As an Clinical Outcomes Analyst at Maven, you will:

  • Help design rigorous retrospective and prospective analysis plans to evaluate Maven’s impact on health outcomes and ROI
  • Quantitatively analyze data for projects assessing Maven’s influence on health outcomes, healthcare experience, and ROI using statistical analysis software 
  • Extract insights on a diverse set of clinical and operational outcomes on our internal data platform in Looker / SQL
  • Participate in retrospective evaluations of Maven’s impact for existing clients, including analysis of healthcare claims and self-reported platform data, study design, and communication of results in Powerpoint and / or Word
  • Collaborate with the Product team on analyses to inform clinical programming and product design
  • Perform market research to help Maven build internal analytics capabilities or evaluate potential partnerships
  • Collaborate with clinical operations to inform key operational decisions (e.g., cohort eligibility)

We’re looking for you to bring:

  • A bachelor’s degree with 2-3 years of healthcare‑industry or consulting experience or a master’s or PhD in a relevant field
  • Experience working with and manipulating healthcare claims (medical & Rx) to answer complex questions about outcomes and utilization patterns
  • Comfort with rapid, accurate data exploration, preferably in SQL / Looker
  • Strong ability to use and curiosity regarding AI and how it can be used to make our work faster and Maven’s product better for our members
  • A profile that balances technical abilities to answer questions through data manipulation and strong written and verbal communication skills, including “translation” with team members and clients of varying technical abilities
  • A sense of flexibility and prioritization in juggling both long-term, strategic projects and ad hoc, urgent requests as needed in a fast-paced startup environment
  • A strong client service orientation to guide prioritization 

Helpful experiences and skills (if you don’t have them, you can learn them with us!):

  • Solid SQL or Python for large‑scale data analysis, with a bonus of R for heavier statistics
  • Data‑visualization tools (Looker a plus)
  • Experience in client-facing or external stakeholder-facing roles
  • Comfort with presenting results in an external facing setting (e.g., client meetings, scientific forums, etc.)
  • Financial modeling and/or applied statistics
  • Familiarity with industry financial models (e.g., PMPM, risk adjustment, HEDIS/Stars)
  • Familiarity with value‑based‑care payment models (bundles, shared savings)
  • Experience creating clear, compelling slide narratives in a client‑facing environment

The base salary range for this role is $85,000 - $120,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

This role requires active work authorization in the US.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

  • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
  • Whole-self care through wellness partnerships
  • Hybrid work, in office meals, and work together days 
  • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
  • Annual professional development stipend and access to a personal career coach through Maven for Mavens
  • 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com. 

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