Digital Production Assistant

Digital Production Assistant

Location: London

Type of contract: Permanent

Hybrid: Mon+ Fri WFH, Tues, Weds + Thurs office based

Who We Are

TBWA\Media Arts Lab (or MAL as you’ll hear us called) is the bespoke global advertising agency dedicated solely to Apple. Our mission is to create smart, simple, and iconic work that transforms business and makes culture for the world’s best brand. 

We’re headquartered in Los Angeles with 8 further international hubs and over 800 people making great work for Apple in 26 markets around the globe.

The Role 

The Digital Production Assistant will support the Digital Production team in managing and executing a variety of projects. It’s an entry-level role which contributes to the execution of detailed project plans, outlining key milestones, timelines, and team responsibilities. The Assistant Digital Producer will also help facilitate day-to-day communication with internal teams and external vendors to ensure timely delivery of project assets.

The Digital Production Assistant is organised, proactive and friendly.  A flexible, can-do attitude and a general curiosity in the digital advertising space is a must.

We’re looking for someone who is excited about working with a global, culturally diverse and highly driven team for one of the best brands in the world. If you are inquisitive, collaborative, a great communicator and interested in the world of advertising – we’d love to hear from you. 

The Work 

• Support producers in communicating relevant project information to cross-functional teams, including preparing status reports, meeting agendas, and meeting notes.
• Organise and manage all production documentation and project artifacts for ongoing reference and archival.
• Coordinate, track, and facilitate the timely delivery of creative assets to production teams.
• Conduct thorough quality control checks on all final deliverables to ensure accuracy, consistency, and adherence to brand standards.
• Assist in the financial management of projects, including budget tracking, production estimates, purchase order creation, and invoice processing.
• Collaborate with Accounts Payable to ensure timely and accurate vendor payments.
• Assist in the planning and coordination of internal teams including Account Management, Business Affairs, and Creative to ensure projects are delivered on time and within budget.
• Assist in creation of detailed production schedules to track project timelines and deliverables.
• Maintain a high level of attention to detail in all aspects of project coordination, ensuring completeness and accuracy across deliverables and documentation.

Who will thrive in this role?

• Strong organisational skills with the ability to manage multiple priorities and deadlines effectively.
• Proactive and self-motivated, with a keen willingness to learn and develop in a fast-paced digital production environment.
• Ability to work collaboratively across diverse teams, fostering open communication and cooperation.
• Clear and effective communicator, both verbally and in writing.
• Comfortable working within a structured workflow while remaining adaptable to shifting priorities.
• Interest in digital media, online production, advertising, or related fields.
• Experience in administrative, coordination, or production finance-related tasks desirable.

What’s in it for you?

Given we push to create smart, simple, iconic, globally impactful work that makes culture; we understand this requires the hard work and dedication of an extremely talented and innovative collection of people. 

Therefore, we have designed our benefits package to first and foremost take care of our teams, to say, “thank you”, but beyond that, it is there to ensure that you are rewarded for the incredible work you deliver and receive the recognition that goes along with that.  

From continued learning & development, life insurance for protection and peace of mind, family care leave (for those important times), well-being and mental health support – to volunteer days and a great work environment with an international and talented team – basically, we’ve got you covered!