Job Application for Bilingual Front Office Coordinator - Team 499 at WellPower

WellPower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

WellPower values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Front Office Coordinators work closely with Lead Front Office Manager and other Front Office Managers to ensure efficient administrative and clerical support to Program Manager(s) in charge of clinic and/or teams at a site. Assist Front Office Managers and Clinical Program Manager in all aspects of job as needed.

Learn more about WellPower:

Pay Range & Benefits:

$25.00/hr

Language Differential - $1- $2.50hr

Wellpower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

All full-time, benefits eligible employees will be eligible for WellPower’s benefits plan. For a full description of benefit offerings, please visit: https://WellPower.org/workplace-of-choice/.

Responsibilities & Duties:

In Front Office Manager's absence, provide for coordination of clinic needs and program. Perform a variety of administrative duties in order to ensure the smooth running of the clinic.
Provide back-up support for PASSR and other clinical documentation.
Update training documents and assist with training for new Administrative Assistants. Train other new office staff members.
Organize, compose, and produce letters, memoranda, reports, and other documents for managers
Collect program data and maintain database system; may be required to sort, provide basic analysis, and report data for internal and/or external usage.
Assist with coverage needs at the Adult Recovery Center and various WellPower locations as needed.
Maintain calendars and schedule appointments and meetings.
Receive and screen clinic telephone communications.
Schedule consumer appointments with psychiatrists, nurses, and other clinical staff. Collect co-pays if applicable. Input and extract data from the appointment scheduling system.
Coordinate, file, maintain, and update consumer medical records and related data. With all consumer information, take proactive steps to ensure accuracy of records and confidentiality.
Coordinate requests for information, ensuring all paperwork is properly executed, and consumer confidentiality is protected.
Maintain other filing systems, databases, and perform data retrieval.
Sort and distribute incoming mail and prepare outgoing mail.
Maintain a trauma informed environment of wellbeing.
Perform other duties as assigned, based on individual site needs.

Requirements & Qualifications:

Education:

High School diploma or equivalent; some college preferred.

Experience:

Minimum of 2 years Administrative Assistant, Customer Service, or Receptionist experience in other, similar healthcare environment.

Bilingual proficiency in English and Spanish required.

Why else might you want to consider working at WellPower?

Named Top Workplace - we have been named a Top Workplace by the Denver Post for ten consecutive years
Champion Social Justice Causes - we are committed to ending anti-Black racism in our community
9 Paid Holidays – including Juneteenth, Martin Luther King Jr. Day and more
Robust Benefits Package – our benefits start at 30 hours per week and include medical, dental, and vision insurance, and a retirement match
Employee Resource Groups – our ERG’s offer a chance to connect, address workplace challenges and get support from individuals who share similar characteristics or life experiences
Gainsharing – we offer a bonus to employees if the organization meets certain requirements for the year
$52,000/year minimum wage for all employees – we believe that our employees should earn a livable wage conducive to the cost of living in Denver, Colorado
Free Licensure Supervision – for LCSWs/LPCs/LMFTs
Sports Leagues – we offer a variety of activities for our employees, including bowling, dragon boat racing, volleyball leagues, and more

Tuberculosis (TB) screening, testing - TB screening and testing, is required and must be completed prior to hire (i.e., preplacement), and maintained during employment.

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I certify that all of the information I have provided in this application is true and complete, without omissions of any kind. I understand and agree that if at any time, it is discovered that any information provided by me in this application is false, misleading or incomplete, this application will be void, and WellPower, may, in its sole discretion and without liability to me immediately terminate my employment.

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I understand and agree that this application is not a contract nor an offer by WellPower to form a contract. I acknowledge and agree if hired, my employment with WellPower will be “at will,” meaning that either I or WellPower may terminate the employment relationship at any time for any reason or no reason, with or without cause, with or without notice, and with WellPower’s only obligation to me being to pay salary or wages owed for work performed prior to termination.

Except as stated in the following paragraph, I understand and agree that no manager or employee of WellPower has authority to enter into any agreement for employment for a definite period of time or to make any agreement with me that would alter the employment “at will” relationship. Therefore, I agree that it would be unreasonable for me to believe that any statements from WellPower, whether oral or written (including any policies or procedures that I may be provided), create a contract between WellPower and me or alter the employment at-will relationship.

I understand and agree that if hired, my status as an at-will employee could be changed only if (1) enter into a written agreement with WellPower entitled “(Contract of Employment for (my name)” and signed by WellPower’s Chief Executive Officer, Human Resources Director and me; or (2) I become a member of the Collective Bargaining Unit under the Collective Bargaining Agreement between WellPower and Service Employees International Union, Local 105 AFL-CIO, and the employment at-will relationship is altered by that Collective Bargaining Agreement.

7.701.8 PERJURY STATEMENT—APPLICATION FORMS FOR EMPLOYMENT WITH A CHLD CARE PROVIDER [EFF. 9/3/99]

Any applicant who knowingly or willfully makes a false statement of any material fact of thing in the application is guilty of perjury in the second degree as defined in Section 18-8-503, C.R.S., and upon conviction thereof, shall be punished accordingly.

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Bilingual Front Office Coordinator - Team 499

Tuberculosis (TB) screening, testing - TB screening and testing, is required and must be completed prior to hire (i.e., preplacement), and maintained during employment.

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