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Head of Product Design - Banking

San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

In 1954, Eero Saarinen designed a bank with glass walls, no offices, and a completely open floor plan in Columbus, Indiana. It was surrounded by trees; the furniture was made by Herman Miller; the lobby flooring was thick, rustic brick. It was built with transparency and community at its core.

Since then, a lot of things have happened—Saarinen’s bank is now a conference center, people increasingly live on the internet, and it’s hard to think of a single financial institution that still applies design thinking to their company.

Mercury is on a mission to defy those expectations. We’re a financial technology company that helps startups spend less time banking* and more time building. We believe that the key to our success revolves around thoughtful design and we’re looking for a design leader who will shape product strategy for our Banking group, champion user-centered thinking, and nurture a team of designers solving fascinating challenges at the intersection of finance and technology. 

You'll join our design organization of 40+ practitioners who thrive on complexity and care deeply about craft, collaboration, and growing together. Your work will directly influence how 100,000+ startups manage their financial operations and fuel their growth.  

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

In this role, you’ll:

  • Shape the future of banking products by driving product strategy alongside our executive team, leveraging deep customer insights and market understanding
  • Navigate complex financial systems and regulations to uncover elegant solutions that make banking more intuitive and delightful
  • Build and nurture high-performing teams through thoughtful mentorship, creating space for growth and innovation
  • Foster psychological safety that empowers designers to push boundaries while maintaining high standards of quality
  • Cultivate strong partnerships across product, engineering, and business teams to ensure design has a strategic voice in decision-making
  • Create moments of connection that strengthen our distributed team's sense of community and shared purpose
  • Balance pragmatic execution with long-term vision, helping teams ship valuable improvements while working toward ambitious goals

We're looking for someone who:

  • Has led design teams through complex product challenges, particularly in fintech, banking, or other highly regulated spaces
  • Brings 8+ years of design leadership experience with a track record of developing both people and products
  • Demonstrates strategic thinking by identifying opportunities, aligning stakeholders, and translating vision into actionable plans
  • Shows genuine care for people's growth, with experience providing mentorship that helps designers reach their full potential
  • Thrives in ambiguous problem spaces and can help teams navigate uncertainty with confidence
  • Has a keen eye for quality and can articulate feedback that elevates work while building trust
  • Maintains connection to craft and stays current with design trends, even while focusing on leadership
  • Can thoughtfully balance process and creativity, adding structure that enables rather than constrains
  • Excels at building bridges between teams and creating collaborative environments where innovation flourishes

Our best leaders combine strategic depth with genuine care for their people. They're energized by complex challenges and find joy in helping others grow. If this resonates with you, we'd love to talk—even if you don't check every box.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

  • US employees (any location): $250,700 - $294,900 
  • Canadian employees (any location): CAD 228,100 - 268,400

 

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