Authorizations Supervisor

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.

With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment.

We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry.

Reporting to the RCM Authorization Manager, the Authorization Supervisor provides frontline leadership and support to the prior authorization team. This role is responsible for overseeing daily workflows, supporting staff, monitoring quality, and ensuring authorizations are obtained accurately and on time to reduce denials and prevent delays in patient care.

This is a hands-on supervisory opportunity well suited for a high-performing authorization specialist ready to grow into a leadership role and make a meaningful impact.

The ideal candidate is highly analytical and operationally strong, with deep front-end revenue cycle expertise and a demonstrated ability to reduce authorization-related denials and revenue leakage.

• Provide day-to-day supervision of authorization staff
• Ensure authorizations are submitted accurately and timely prior to services
• Monitor pending, approved, denied, and expired authorizations
• Identify trends contributing to authorization-related denials
• Support onboarding and training of new team members
• Communicate payer requirements, changes, and updates to staff
• Maintain accurate documentation within the EHR or authorization platform
• Partner with clinical teams to ensure documentation supports medical necessity
• Participate in workflow improvement and process standardization efforts
• Conduct routine quality audits of authorization work

Competencies: 

• Operational Excellence: Drives operational excellence by streamlining processes, optimizing workflows, and leveraging technology to enhance efficiency and accuracy.
• Regulatory Compliance: Stays abreast of evolving healthcare regulations and ensures compliance with federal, state, and local laws and industry standards.
• Team Leadership: Builds, motivates, and leads high-performing teams, fostering a culture of collaboration, accountability, and continuous improvement. Encourages an inclusive and positive work environment that fosters growth and mutual respect.
• Problem-Solving and Decision-Making: Possesses strong problem-solving and decision-making skills to address complex issues and challenges within the revenue cycle.
• Communication and Interpersonal Skills: Communicates effectively with stakeholders at all levels, including patients, physicians, staff, and executives, to build strong relationships and resolve issues.
• Data Analysis and Reporting: Leverages data analytics to identify trends, measure performance, and make data-driven decisions to improve revenue cycle outcomes.

Required education and experience

• 3+ years of experience in prior authorizations within healthcare.
• Deep knowledge of:
• Prior authorizations
• Medical necessity requirements
• Payer rules (commercial, Medicare, Medicaid)
• Authorization-related denials
• Familiarity with EHR/RCM systems and payor portals.
• Strong organizational and leadership skills with a proven ability to manage hybrid teams effectively.
• Excel and dashboard/reporting experience preferred
• High School Diploma or equivalent (GED)

Preferred education and experience

• Experience with Athena Practice
• Excel and dashboard/reporting experience preferred

#LI-Hybrid

The Metro Vein Centers Difference

Healthy legs. Happier lives.
At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.

A team united by purpose.
Our values guide everything we do:

• Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for.
• Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.
• A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy.
• Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes.
• Commitment to Growth – We invest in our people, fostering advancement and professional development at every level.

Metro Vein Centers is an Equal Opportunity Employer.
We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.

Legal & Compliance Notice:
Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.

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To learn more about how we collect, use, and protect your information, please review our privacy policy here.