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Director, Clinical Analytics & Quality

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Director, Clinical Quality & Analytics 

The Director, Clinical Quality & Analytics, will combine operational rigor, advanced analytics, and clinical curiosity to ensure we deliver safe, high-quality, and patient-centered care. This role is ideal for someone who thrives on turning complexity into clarity, loves building scalable systems, and believes that data is the currency of good decisions.

  • Shape the future of clinical quality and innovation at Midi.

  • Lead analytics at the intersection of AI, clinical operations, and patient experience.

  • Build scalable systems that improve patient outcomes and clinician success.

The Difference You’ll Make:

Clinical AI & Innovation 

  • Own analytics around scribe AI tools (speech-to-text transcription + Script AI insights), ensuring outputs become clear reports and dashboards.

  • Develop analytics on clinician–patient interactions, training opportunities, operational/tech barriers, and clinical trends.

  • Lead process improvement (PI) initiatives to strengthen quality, reduce variation, and improve outcomes.

  • Partner with Product and Operations teams to integrate AI-driven findings into workflows.

  • Build and maintain real-time dashboards with HEDIS and quality metrics for immediate visibility into performance and outcomes.

Quality Program Oversight 

  • Own Midi’s Quality program, including chart audits, expansion of automated audits, and oversight of compliance with standards.

  • Monitor patient safety, adverse events, and near-miss reporting—integrating findings into continuous improvement.

  • Lead weekly AI-powered Practice Pattern reviews, ensuring clinicians adhere to protocols and identifying improvement opportunities.

  • Partner with Learning & Development to evaluate the Onboarding process with quantitative data aligned to practice patterns.

Clinical Protocols & Program Development 

  • Collaborate with clinical leadership on evidence-based clinical protocols, ensuring alignment with patient-centered care.

  • Design algorithms of care—structured pathways and decision rules that improve outcomes and consistency.

  • Tailor protocols to distinct clinical services (menopause, weight, primary care, and future complex care).

  • Maintain rigorous documentation and communicate program status/results to stakeholders.

Cross-Functional Leadership 

  • Partner with Product, Operations, and Clinical leaders to ensure program success.

  • Bridge technical and clinical teams, fostering agile development and rapid implementation.

  • Contribute to strategic planning as Midi expands into complex care while maintaining excellence in menopause, weight, and midlife primary care.

Data & Analytics 

  • Lead with the philosophy: data drives science, and science drives decisions.

  • Use data to allocate resources, identify inflection points of value, and pivot programs toward better outcomes.

  • Build dashboards and frameworks that translate data into actionable insights for leadership, clinicians, and partners.

What You’ll Need to Succeed :

  • 8+ years of experience in clinical operations, health analytics, quality management, or health services research.

  • Demonstrated success in leading data-rich clinical programs and translating findings into operational improvements.

  • Highly energetic, innovative, and skilled at reducing entropy—able to design simple solutions to complex challenges.

  • Proven ability to bridge technical and clinical teams, driving agile and scalable innovation.

  • Obsessed with time and efficiency: respects deadlines, starts on time, and finishes on time.

  • Holds self and colleagues accountable, thrives in fast-paced environments, and avoids stagnation.

  • Deep intellectual curiosity—if given unlimited time, you’d spend it acquiring more knowledge.

Interview Process

  • Recruiter Screen- 30 mins
  • Hiring Manager Screen- 30 mins
  • Working Session-30-45 mins
  • Final Interviews- 2 hours

While you’re waiting for us to review your resume, here’s some fun content to check out 🎥

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