Senior Director, Commercial Operations and Business Intelligence

MindMed is a clinical stage biopharmaceutical company developing novel product candidates to treat brain health disorders. Our mission is to be the global leader in the development and delivery of treatments that unlock new opportunities to improve patient outcomes. We are developing a pipeline of innovative product candidates, with and without acute perceptual effects, targeting neurotransmitter pathways that play key roles in brain health.   

Founded in 2019, we are continuously expanding our presence and global footprint. We are constantly searching for high-impact individuals in various clinical, technical and business operations domains to strengthen our team of patient-centric, intelligent individuals.

MindMed is seeking an experienced and strategic Senior Director/Executive Director of Commercial Operations and Business Intelligence to serve as a critical leader within our commercial organization. This is a newly created role and reporting directly to the Chief Commercial Officer (CCO). The successful candidate will oversee business intelligence, forecasting, sales operations, pricing, government reporting, gross-to-net calculations, incentive compensation, CRM systems, and fleet management. This role is pivotal in building and scaling MindMed’s commercial infrastructure, driving data-driven decision-making, and ensuring operational excellence as we prepare for market entry and growth. 

Key Responsibilities 

• Design and manage enterprise-scale data lakes (e.g., AWS, Azure, Snowflake) to consolidate structured and unstructured data 

• Lead advanced analytics and predictive modeling to deliver insights on market trends, customer behavior, demand forecasting, and operational performance 

• Develop a robust business intelligence framework for sales projections, market modeling, and strategic decision-making 

• Translate complex strategic questions into clear, actionable insights and compelling narratives for executive stakeholders 

• Lead demand forecasting, market modeling, and sales projections to guide commercial strategy and resource allocation 

• Build and oversee scalable commercial processes, including CRM implementation and optimization (Salesforce), sales force deployment mapping, and fleet operations 

• Design and execute incentive compensation programs aligned with commercial goals to motivate sales teams. 

• Lead pricing strategies, competitive pricing analyses, gross-to-net forecasting, and reconciliation processes, ensuring alignment with financial and reimbursement objectives 

• Ensure compliance with federal and state reporting requirements, including transparency laws, pricing regulations, and other mandates 

• Partner with the CCO and cross-functional leaders to shape commercial strategy, drive       operational excellence, and support MindMed’s growth objectives 

• Collaborate with market access teams to optimize reimbursement and payer compliance 

• Build and mentor a high-performing operations and analytics team as the organization scales 

Qualifications

• Bachelor’s degree in Business, Finance, Analytics, or a related field; MBA or advanced degree preferred
• 10+ years of progressive experience in pharmaceutical or biotech commercial operations, with at least 5 years in a leadership role

• Deep expertise in business intelligence, forecasting, pricing, gross-to-net calculations, and government reporting within the pharmaceutical industry

• Proven experience with Salesforce administration, CRM systems, and incentive compensation design

• Strong understanding of pharmaceutical commercial operations, including market access, pricing strategies, and regulatory compliance

• Exceptional analytical and problem-solving skills, with a track record of leveraging data to drive business outcomes
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with senior leadership and cross-functional teams

• Experience in a small or startup environment is a plus, with a demonstrated ability to build processes and systems from the ground up
• Strategic mindset, with the ability to balance long-term vision with tactical execution 

The starting base pay range for this position is $197,163.00 - $259,468.00. Compensation will be determined based on several factors including, but not limited to, skill set, years of experience, and the employee’s geographic location.

Employees in this role may be entitled to additional compensation, including bonus and equity. Benefits information is listed on our Jobs Page. The Company provides competitive benefits to employees including:

• 100% paid health benefits including Medical, Dental and Vision for you and your dependents
• 401(k) program with company match and immediate vesting
• Flexible time off
• Generous parental leave and some fun fringe perks!