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Senior Account Manager

Chicago, IL

Role: Senior Account Manager
Location: Chicago

What you’ll do
We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

As a Senior Account Manager in Account Management, you’ll have the chance to: 

  • Delivery
    • Craft and present best in class insight reports that blend campaign performance and real business challenges, telling a story with our MiQ data
    • Contribute to business growth by identifying incremental opportunities, growing accounts & strategizing new solutions on an ongoing basis
    • Accomplishing tasks on time and to a high quality, managing different deadlines and priorities
  • Project Management
    • Work hand in hand with regional “pod” to ensure client demands are met and client’s expectations are exceeded. This role is responsible for ensuring all client deliverables are best in class and delivered on time
    • Staying focused and contributing to projects. Organizing stakeholders and multiple milestones
  • Internal Collaboration
    • Collaborate with internal teams across regions to encourage ongoing thought leadership & MiQ product diversification
    • Foster the growth and development of junior team members as they learn the skills needed to be a strong AM.
    • Be a change agent for the National AM team working on key initiatives that impact the larger MiQ team.
    • Working with internal stakeholders, building relationships and working across differences to find solutions
  • Communication
    • Crisp and clear communication to external partners/clients or internal stakeholders; flexing communication style to persuade others and influence positive outcomes
    • Proactively seeking opportunities to go above and beyond for clients
  • Innovation
    • Strategize within AM department and sellers in pre and post sale periods to grow and develop existing client business and win net new business
    • Acting with curiosity. Finds new and better ways of working, then applies or implements solutions to unarticulated needs, new or existing market requirements. Open to receiving and trying new ideas, processes or ways of working.

What you’ll bring  

  • Minimum 4-6 years of advertising technology and/or media planning experience
  • Experience with Programmatic Advertising is highly preferred.
  • Proficient in Google Campaign Manager, Sizmek MDX, Salesforce, and Atlassian (JIRA).
  • Adept understanding of the advertising industry, and a curiosity of what the future holds
  • Sound understanding of the digital programmatic ecosystem and the vendor-agency-advertiser dynamic
  • Competitive ‘winning’ mentality
  • Experience working with Tier 1 agency and client direct clientele.
  • Commercial experience – clear evidence of servicing advertisers to a high standard and growing business from “one-time deals” to strategic partnerships measured through revenue and/or business line growth
  • Proven ability to improve internal processes and share knowledge across internal/external stakeholders
  • Involvement in a high energy work environment with ability to deliver on tight deadlines
  • A+ presentation skills with the ability to turn data points into a compelling media story.
  • Strong written and verbal communication skills with internal/external team members
  • Ability to take abstract ideas and translate them into actionable solutions

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ. 

If you have a passion for the role, please still apply.

 

What’s in it for you
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we’re always moving towards becoming an even better place to work. 

 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

  • We do what we love - Passion 
  • We figure it out - Determination 
  • We anticipate the unexpected - Agility 
  • We always unite - Unite
  • We dare to be unconventional - Courage  

 

Benefits: 

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

  • A hybrid work environment 
  • New hire orientation with job specific onboarding and training  
  • Internal and global mobility opportunities 
  • Competitive healthcare benefits  
  • Bonus and performance incentives 
  • Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives 
  • Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities

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