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Global Internal Communications Director

New York City, NY

Role: Global Internal Communications Director
Location: New York City, NY

What you’ll do
We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.

As the Global Internal Communications Director, reporting to the Chief Marketing Officer, you’ll play a critical role in aligning employees with company strategy, fostering a strong culture, and ensuring effective communication across regions, teams, and leadership levels. Your work will enhance transparency, clarity, engagement, and alignment in a fast-moving business. In this role you will have the chance to:

  1. Amplify Executive Voice. Develop and execute major internal communications programs (e.g., company-wide town halls, leadership updates, strategic initiative rollouts) that ensure alignment across 1,500 employees globally.
  2. Influence Change Management. Partner with HR, Strategy, and Executive Leadership to develop and execute internal communication plans for major organizational changes, such as M&A, restructuring, new go-to-market strategies, or leadership transitions.
  3. Strengthen Global and Local Alignment. Support global and market CEOs and executive leadership in crafting clear, strategic, and transparent messaging that waterfalls from global to local markets with consistency and relevance around key business cycles like annual planning and annual kick offs. Implement effective listening / measurement to test effectiveness of comms 
  4. Use tech to centralize communication and info access. Leverage new tech and AI to improve multi-channel communication effectiveness (e.g., intranet, newsletters, video updates, Slack/Teams) to increase employee engagement and accessibility. Work with the IT/systems and internal AI teams to implement any necessary changes 

Job Responsibilities:

In the role you will be accountable for, but not limited to, the following:   

  • Deliver and Orchestrate High-Impact Internal Communications Initiatives.
  • Create a structured internal comms calendar, ensuring timely, engaging, and consistent messaging for key company milestones.
  • Leverage new tech and AI to improve multi-channel communication effectiveness (e.g., intranet, newsletters, video updates, Slack/Teams) to increase employee engagement and accessibility.
  • Simplify internal storytelling. Reinforce values, product innovation, client success, and employee contributions – creating closer connections between internal and external comms, people and business initiatives.
  • Ensure employees clearly understand the "why, what, and how" behind changes in company direction, product evolution, or market shifts.
  • Build a global-to-local communication framework that balances corporate messaging consistency and activates through regional/local market structures with relevance.
  • Work closely with regional leaders and market teams to ensure internal comms support business priorities across different geographies.
  • Develop playbooks, templates, and guidelines to empower local teams to execute communications aligned with global messaging.
  • Develop a structured cadence for leadership engagement touchpoints (e.g., executive videos, company-wide memos, AMAs, or leadership roadshows) that considers both global and regional leadership voices.

Train and coach senior leaders on effective communication strategies to drive credibility and influence across the company.

What you’ll bring  

  • Bachelor's degree or equivalent practical experience.
  • 10 years’ experience
  • Alignment with MiQ's core values
  • A can-do attitude to provide energy, drive, and enthusiasm
  • A dream to grow your career as the company scales
  • Strong strategic understanding, to be able to communicate company strategies across many different audiences 
  • Excellent writing, editing and proofreading skills 
  • Strong presentation skills as you are likely to be called on to give presentations to staff. 
  • Good relationship-building skills and the confidence to liaise with senior leaders. 
  • Creative skills for compelling and engaging communication methods

We’ve highlighted some key skills, experience and requirements for this role. But please don’t worry if you don’t meet every single one. Our talent team strives to find the best people. They might see something in your background that’s a fit for this role, or another opportunity at MiQ. 

If you have a passion for the role, please still apply.

What’s in it for you 
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to inclusion, we’re always moving towards becoming an even better place to work. 

 

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

  • PASSION

We do what we love 

We only aim for the best, so we empower each other and show up for what we believe in.    

  • DETERMINATION

We figure it out 

We do what we say, and we challenge ourselves to learn from each other and overcome hurdles. 

  • AGILITY

We anticipate the unexpected 

We quickly adapt to change, question ourselves and evolve as individuals, and as a business. 

  • UNITY

We always unite 

We love to win as a team, so we hold each other accountable, acknowledge each other’s differences and champion inclusion for all. 

  • COURAGE

We dare to be unconventional 

We leap outside of comfort zones to unlock innovation and inspire everyone to grow. 

 

Benefits: 

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

  • A hybrid work environment 
  • New hire orientation with job specific onboarding and training  
  • Internal and global mobility opportunities 
  • Competitive healthcare benefits  
  • Bonus and performance incentives 
  • Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives 
  • Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities

Pay Transparency 

For individuals assigned and/or hired to work in New York City, MiQ is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to New York City and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At MiQ, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current compensation range for this position is $190,000 - $225,000. This range may vary for positions outside of New York City as it has not been adjusted for the applicable geographic differential associated with the location where the position may be filled and does not take into account our bonus and commission structures.

Regardless of location, candidates can expect during the first few conversations with MiQ’s Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages. Please take a moment to view the MiQ I.D.E.A. Report to learn more about our approach to creating equitable compensation for our people.

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