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Email Marketing Associate

Remote - United States

In a world where healthcare can feel like a maze of bureaucracy and frustration, Mochi Health offers a refreshing oasis. We're not just another telehealth clinic – we're on a mission to rewrite the script on healthcare, starting with the most overlooked areas of medicine. With a dream team of top-tier providers, a commitment to evidence-based practices, and a flair for efficient design, we're reshaping the landscape of patient care across the US.

As a rapidly growing telehealth obesity clinic, our goal is to make weight management accessible and affordable for everyone. Founded by the visionary Dr. Myra Ahmad and supported by a team of exceptional founders and medical professionals, we aim to deliver holistic, patient-centered care that truly makes a difference. As our team expands rapidly, we're proud to call San Francisco our home.

Ready to join a team that's changing the game in healthcare? Come be a part of something big at Mochi Health!

About The Role:

We are seeking an Email Marketing Associate to join our growing marketing team. In this role, you’ll be responsible for running and optimizing email campaigns via Customer.io and other tools, with a focus on executing high-impact email blasts, nurturing sequences, and automated workflows. You will play a key role in shaping how we connect with potential and existing patients, driving engagement, and ensuring our emails deliver value at every stage of the patient journey.

As our Email Marketing Associate, you’ll have the opportunity to work closely with cross-functional teams, including marketing, product, and customer support, to craft emails that inform, engage, and convert. This is a hands-on position where creativity, data-driven decision-making, and attention to detail are key to success.

What You’ll Do:

  • Run Email Campaigns: Execute email marketing campaigns using Customer.io, including email blasts, drip campaigns, and automated workflows to drive patient engagement, retention, and conversions.
  • Optimize Campaigns: Continuously monitor and analyze email performance (open rates, click-through rates, conversions) and suggest improvements to optimize results.
  • Segment Audiences: Work with the team to segment email lists based on patient behaviors, preferences, and lifecycle stages to deliver highly relevant and personalized content.
  • Collaborate with Teams: Partner with marketing, product, and customer success teams to align email messaging with overall brand objectives and campaigns.
  • A/B Testing: Conduct A/B testing to experiment with different email formats, messaging, and designs to improve engagement.
  • Reporting & Analytics: Regularly report on email campaign performance and KPIs, offering insights and recommendations for future campaigns.

Who You Are:

  • 1-2 years of experience in email marketing or digital marketing, preferably with hands-on experience using email marketing platforms like Customer.io, Mailchimp, or similar.
  • A strong understanding of email campaign best practices, automation, segmentation, and personalization strategies.
  • Proficient in analyzing email metrics to optimize campaigns and drive better results.
  • A creative thinker with excellent writing skills and attention to detail.
  • Self-motivated with the ability to manage multiple projects and meet deadlines in a fast-paced environment.
  • Passionate about using digital marketing to improve healthcare outcomes and make a positive impact on people's lives.

Set Yourself Apart With:

  • Experience with Customer.io or other marketing automation platforms.
  • Familiarity with A/B testing and optimization strategies for email marketing.
  • A background in the healthcare or wellness industry (a plus, but not required).

Life At Mochi

  • Medical/Dental/Vision Insurance
  • Company Paid Life Insurance
  • 401k with Company matching
  • Competitive PTO and Company Holidays
  • 100% remote position

Compensation

This role offers a base salary of $50,000 annually in addition to a generous metrics-driven bonus.

 

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