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Product Analyst

San Francisco, CA

Mochi Health’s mission is to be the discovery layer of healthcare. We are building a platform that makes it easier for patients to find the right providers, access the right medications, and take control of their health with transparency and trust.

Over the past few years, we have experienced rapid growth by combining operational excellence, clinical expertise, and innovative technology to deliver care that is more human, intuitive, and effective. From pharmacy pricing transparency and personalized medication management, to long-term medical record access and community-based chronic illness support, Mochi is creating a new model of care that empowers patients, providers, and pharmacies alike.

We believe the future of healthcare is personal, and we are building the technology to power it. At Mochi Health, you will join a team that values inclusivity, collaboration, and bold thinking, and you will have the opportunity to do the most meaningful work of your career.

$100,000 - $150,000
Full-time / Onsite (5 days/week)

About The Role

We’re a telehealth company helping people lose weight at scale. This role is a force-multiplier for the org: a smart generalist who can turn ambiguous questions into clear plans, run lightweight experiments, and drive decisions across marketing, product, and ops. You’ll pick the right tool for each job, build simple artifacts that others can run with, and keep projects moving to done.

What You’ll Do

  • Tool & Vendor Evaluation: Compare options (e.g., influencer CRMs, analytics/MMPs), score trade-offs, run pilots, and recommend a path with clear success criteria and costs.

  • User-Flow Visibility: Set up clean funnels and retention charts for teams (naming, governance, dashboards) and drive adoption.

  • Policy & Operations Design: Propose pragmatic policies (Eg: Refunds) using data, edge-case analysis, and impact modeling.

  • Experimentation & Documentation: Partner with Eng/Data to scope tests, define metrics/guardrails, coordinate rollout, and publish tight experiment memos.

  • First-Pass Research: For fuzzy problems, produce crisp briefs (problem framing, options, risks, recs) so teams can execute fast.

  • Project Management: Create simple plans, owners, and timelines; follow up across teams; unblock decisions; report progress.

Who You Are

  • 1-3 years in a generalist role (strategy & ops, biz ops, growth, product ops, or analytics). Startup or fast-moving environment preferred.

  • Strong problem-framer: you turn vague asks into hypotheses, plans, and measurable outcomes.

  • Comfortable with data: SQL for pulls and basic analysis; Python is a plus but not required. You bias to the simplest tool that works.

  • Working knowledge of product + marketing analytics concepts (events, funnels, attribution, cohorts, A/B tests).

  • Clear, concise writer who publishes decision memos and dashboards people actually use.

  • Organized, persistent, and low-ego. You close loops.

What Success Looks Like (First 30 Days)

  • One vendor decision delivered end-to-end with a short pilot and a clear roll-out plan.

  • A standard user-flow dashboard that at least two teams adopt for weekly reviews.

  • One policy proposal (e.g., refunds) with revenue/CS impact and edge-case handling.

  • One or Two experiments run with published results and next-step decisions.

  • A lightweight operating cadence: owners, timelines, and status updates across 3–5 workstreams.

Nice to Have

  • Experience with influencer/creator operations or marketplace/telehealth contexts.

  • Familiarity with BI/analytics tools and simple automation (APIs, scripts, or no-code).

  • Comfort modeling costs/ROI and communicating trade-offs to non-technical stakeholders.

Life at Mochi 💫

At Mochi, we believe your best work happens when you feel your best—so we’ve designed an environment that fuels your creativity, supports your growth, and makes every day exciting.

✨ Comprehensive Health Coverage – Robust medical, dental, and vision insurance to support your health—so you can feel your best, in and out of work.

💰 Financial Security – Plan for your future with a 401(k) plus company matching and fully covered life insurance—because peace of mind matters.

🌴 Time to Recharge – Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive.

🧘 Wellness First – From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority.

🥗 Daily Fuel – Our office is stocked with an unlimited espresso and matcha bar, plus delicious lunch served five days a week. No sad desk lunches here.

🌿 Connection & Community – We value real relationships. From team lunches and office hangs to offsite retreats, we create space to connect and collaborate.

🚀 High-Impact Work – Be part of shaping the future of digital healthcare during an exciting period of growth and innovation.

💸 Competitive Compensation – We offer a top-of-market salary and a generous equity package—because you deserve to share in the upside you help create.

👩‍💻 World-Class Team – Join a team of thoughtful, driven professionals across engineering, product, clinical, operations, and beyond—each bringing excellence and empathy to the table.

💣 Profitable & Explosive Growth – Our growth is like trying to drink from a firehose while riding a rocket, as we commit to decisions that ensure long-term success, stability, and the well-being of our team and customers—all without the constraints of VC funding.

📍 Prime Location – Our vibrant downtown San Francisco HQ is just steps from public transit, great coffee shops, and everything the city has to offer.


The base salary for this full-time position ranges from $100,000 to $150,000, in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

#LI-Onsite

Workplace Policy

Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.

For office-based roles, the standard schedule is Monday through Friday, 9:00 a.m. to 7:00 p.m. Actual hours may vary depending on business needs and role responsibilities. All employees receive meal and rest breaks in accordance with applicable state and local laws.

For designated remote roles, this in-person policy does not apply.

Equal Opportunity

Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

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Please review Mochi Health's Candidate Privacy Notice here.

Accommodations

Mochi Health complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability, please contact us at hr@joinmochi.com.

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