Partnership & Merchant Manager

MoneySmart Group is the leading personal financial portal in Southeast Asia, dedicated to assisting consumers in comparing loans, insurance, and credit cards. Established in 2009, MoneySmart's mission is to empower consumers to make informed financial decisions. 

Mission

The successful candidate will play a pivotal role in increasing MoneySmart's marketplace revenue by actively seeking partnership opportunities and devising innovative commercial solutions for new and existing partners. They will champion MoneySmart as a valued partner and act in the best interests of MoneySmart, our customers, and partners.

Responsibilities

• Manage a portfolio of merchants and strategic partners to drive business growth
• Optimise costing and campaign strategies to improve MoneySmart’s gross profit margin
• Communicate monthly and quarterly initiatives to internal and external stakeholders, ensuring clear alignment and timely execution
• Collaborate with partners and the campaigns team to deliver effective and high-impact campaigns
• Negotiate and secure favourable pricing, exclusives, and campaign opportunities that align with strategic objectives
• Identify creative solutions and resolve partner challenges effectively at the country level
• Onboard new merchants and partnerships to expand offerings to drive campaign performance

Requirements

• 3 to 5 years of experience in sales/commercial/account management/partnership roles
• Experience in the online/digital industry/agencies, preferably in InsurTech/FinTech/banking/e-commerce (marketplace) environments, with a strong understanding of digital marketing, marketing funnels, and content marketing
• Proven ability to manage multiple projects/campaigns at a time while paying strict attention to details
• Spoken and written English language proficiency

Critical Success Factors

Business Development

• Opportunistic in hunting and managing merchants and partners from various industries. Owning the sales cycle from pitching to relationship building and execution
• Own MoneySmart’s content partnerships and incentives P&L
• Finding creative and effective solutions to find win-win opportunities across partners
• Independently manage MoneySmart campaigns, including P&L management, cross-departmental collaboration, campaign launches, and performance tracking
• Diagnose performance issues/blockers and propose corrective measures

Accountability & Initiative

• Drive internal and external buy-ins from internal (E.g. Loyalty and Retention) and external initiatives (E.g. Content Partnerships)
• Be proactive and prioritize across both internal and external projects while managing stakeholders to ensure successful execution of projects
• Demonstrate proactive attitude through consistent follow-ups on work in progress, project initiatives, and revenue prospects
• Communicate effectively with internal and external stakeholders to ideate, diagnose, and propose strategic and tactical solutions for improving performance / driving growth and scalability
• Be a team player and mentor to team members of the business development team

Moneysmart culture values and tenets

The traits we admire are core intrinsic qualities we look for in someone we want on our team, and we look for people who are Hungry, Humble and Smart. We also expect all our people to uphold the following company values:

• Play to win as a team
• Solve for the customer
• Embrace a personal growth mindset
• Own it openly
• Challenge the status quo and deliver outcomes

MoneySmart Group is an equal opportunity employer. Please include only relevant details and avoid unnecessary information (e.g., photos, age) in your job application to assist us in ensuring that the interview process is devoid of bias.