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Senior Systems Engineer

Washington, DC 20004

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

  1. You will provide first-class customer service and value for our fans.
  2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
  3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. You will innovate. We are nimble and first to market. We are not averse to risk.
  7. You will have fun. We are in the business of happiness.

Position Overview: The Senior Systems Engineer will be an integral team leader and engineering/technical resource on enterprise-wide infrastructure projects. This role will provide expert-level knowledge and a broad understanding and ownership of the corporate MSE systems, live broadcast systems, video production and transmission technologies and applications.

Do you have extensive experience in architecting, designing, and maintaining next generation data centers using Wintel and virtualization technologies and services? We'd love to hear from you!

Responsibilities:

  • Engineer, architect, design, implement, and administer on-premises infrastructure as well as cloud platforms such as GCP and AWS.
  • Design and deploy solutions based on strategic business or technical requirements and serve as the technical point of contact for Windows, VMWARE, Hyper V, Active Directory, and third party platforms.
  • Create the necessary high-level (HLD) and low-level design (LLD) documentations for the delivery and operational team hand-offs.
  • Be responsible for internal systems, COTS applications, database, virtual environment, multifactor authentication using Splunk, SolarWinds, Big Query, Looker and storage arrays.
  • Drive communication between the business and technology teams, providing detailed communications and instructions.
  • Function as a Tier 3 resource to create in-depth technical analysis and conduct root cause analysis (RCA).
  • Identify and deploy standard processes to prevent product issues and prioritize resolution with the various teams.
  • Create and maintain knowledge base to prevent & resolve similar issues in a timely manner.
  • Work within a team structure to architect next generation Data Center network solutions with a focus on innovation, stability, scalability, security, and performance.
  • Design, lead, and supervise the delivery of Windows/VMWARE/Active Directory solutions across multiple data centers in several regions in the US.
  • Prepare and present executive level material on the proposed solutions and benefits to MSE.
  • Work with other 3rd party vendor security products that integrate with VMWARE/Windows.
  • Provide Operational deployment guidance and assistance.
  • Identify and manage risks within the assigned platforms.
  • Assist in the automation monitoring, alerting, availability, recovery, and testing services.
  • Operate in an Agile environment.
  • Act as a reference and resource to leadership and Operations organizations.
  • Other duties as assigned.

Minimum Qualifications:

  • B.S. or equivalent experience in Information Technology or Engineering is desired.
  • 10+ years' experience in planning, design, implementation, and technical support of multi-vendor, multi-platform enterprise networks.
  • Strong public speaking and presentation skills.
  • Able to self-drive business requirements and prioritize work.
  • Outstanding interpersonal skills, written and verbal communication skills, and creative writing ability; able to work effectively with staff at all levels.
  • Ability to work independently and in a team environment.
  • Ability to balance and prioritize tasks in a dynamic, fast-paced environment, solid attention to detail and organizational skills.
  • Commitment to “internal client” and customer service principles.
  • Willingness to take initiative and to follow through on projects.

Technical Skills:

  • Extensive experience with VMware vSphere and Horizon.
  • Configure and support an office 365 environment including Intune and MS defender.
  • Experience with vRealize suite.
  • Experience with AWS, GCP or other public clouds required.
  • Through experience with SAN; Block and NFS storage systems and VMware Infrastructure.
  • Familiarity with Palo Alto, VMWARE NSX and Arista MSS is desirable.
  • Experience with Windows infrastructure such as Active Directory, DNS, DHCP, and be comfortable with domain trust relationships, group policies, and DFS.
  • Experience with overall security architecture and technologies.
  • Significant experience providing layered security using single sign on technologies, multifactor authentication etc.
  • Experience with Single Site, Multi-Site, and Federation deployments.
  • Familiarity with Cisco and Arista network gear.
  • Experience with Palo Alto FW and Panorama Software.
  • VCDX, VCAP or VCP certification desired.
  • Experience with Linux is a plus.

Pay Range: $120-140k USD.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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