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Supervisor, Food Service Maintenance

Washington, DC 20004

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

  1. You will provide first-class customer service and value for our fans.
  2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
  3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
  4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
  5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
  6. You will innovate. We are nimble and first to market. We are not averse to risk.
  7. You will have fun. We are in the business of happiness.

Position Overview: The Food Service Maintenance Supervisor at Capital One Arena will be responsible for ensuring the accurate functioning of equipment and systems that support all food service operations, including concession stands, kitchens, cafeterias, warehouses, and offices. This role places a heavy emphasis on refrigeration but also requires expertise in electrical, HVAC, plumbing, carpentry, and general building maintenance.

Are you passionate about high-quality food service experience? We'd love to hear from you!

Responsibilities:

  • Develop, implement, and manage a comprehensive maintenance program to ensure all food service equipment and systems remain operational and safe.
  • Perform routine inspections and maintenance of assigned buildings, addressing plumbing leaks, lighting repairs/replacements, minor electrical issues, HVAC troubleshooting, carpentry, painting, furniture assembly/repair, and general maintenance tasks.
  • Supervise and coordinate the repair and servicing of equipment, including electrical, HVAC, plumbing, and refrigeration systems.
  • Develop and maintain preventive maintenance schedules to increase the lifespan of equipment and reduce downtime.
  • Respond to emergency maintenance calls, including after-hours and weekend call-backs as needed.
  • Repair commercial kitchen equipment as needed.
  • Ensure compliance with local, state, and federal regulations, codes, and safety standards related to building maintenance and food service operations.
  • Prepare and maintain all building systems and equipment for events, ensuring functionality aligns with event needs.
  • Work collaboratively with vendors and contractors to ensure timely, high-quality service.
  • May be required to operate service vehicles safely for maintenance tasks across different locations.
  • Attend required safety meetings and adhere to all applicable safety regulations and procedures.
  • Other duties as assigned.

Minimum Qualifications:

  • 3-5 years of experience in building maintenance, facilities management, or a related field.
  • Solid understanding of plumbing, electrical systems, refrigeration, and general carpentry.
  • Experience managing maintenance budgets and cost-effective solutions preferred.
  • Familiarity with local, state, and federal regulations related to building maintenance and safety.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Ability to lift or move heavy objects up to 80 lbs. and stand for extended periods.
  • Ability to work at heights of 40 feet.
  • Ability to use ladders, scissor lifts, hand, and power tools.
  • Ability to complete and pass all required safety training.
  • Full range of mobility indoors, outdoors, and in confined areas, using stairs, ramps, or ladders.
  • Strong attention to detail and problem-solving skills.
  • Excellent customer service skills when interacting with co-workers, vendors, and visitors.
  • Willingness to work in inclement weather conditions as necessary.
  • Required certifications (if applicable, such as EPA Refrigeration Certification) preferred.
  • Must be willing to join IUOE Local 99 union.

Pay Rate: $45.93 USD/hour.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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