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Director of Expansion Markets, Marketing

London

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo


 

📍London, UK | 💰 £108,000 - £138,000 + Benefits | Hear from the team ✨|
Applications for this role close on Thursday 10th April at 12pm. 

At Monzo, we’re building the bank of the future - and we’re looking for a Director of Expansion Markets to help us bring Monzo to more people in more places.

You’ll be responsible for shaping and executing our growth strategy in new and emerging markets. That means leading growth marketing, experimentation, and customer-led growth, driving multi-market GTM launches, and ensuring our approach is commercially sound. You’ll work cross-functionally with product, commercial, and operations teams to unlock opportunities and scale our business internationally.

What you’ll be doing:

  • Owning and executing the growth strategy for Monzo’s expansion markets
  • Leading growth marketing, hacking, and experimentation to acquire, engage, and retain customers
  • Driving GTM planning and execution for new market launches
  • Managing multi-market growth strategies and adapting to local nuances
  • Balancing brand-building with commercial performance to drive sustainable growth
  • Working cross-functionally with product, commercial, and operations to unlock growth opportunities
  • Reporting directly to the VP of Marketing and playing a key role on the Marketing & Expansion Leadership Team, contributing to broader strategy and direction.

You should apply if:

✅ You’re a senior growth marketing leader with experience in fast-scaling businesses
✅ You have a strong track record in growth experimentation and hacking
✅ You’ve led multi-market GTM strategies and launched products in new regions
✅ You’re commercially savvy and understand how to balance brand and performance
✅ You love working in a fast-moving, customer-first environment

We move fast, work hard, and put our customers first. If that sounds like you, we’d love to chat.

The Interview Process:

Our interview process involves four main stages: 

  • Recruiter Call (30mins)
  • Initial Call (30mins)
  • x3 final interviews via Google Meet (x2 45mins & x1 30mins)

Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you do have any specific questions before this please contact us on business-hiring@monzo.com. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.

What’s in it for you:

💰 £108,000 - £138,000 ➕ stock options 

✈️ We can help you relocate to the UK 

✅ We can sponsor visas

📍 This role can be based out of our London office next to Liverpool Street station (a hybrid of office based and home working)

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here 


Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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Our goal at Monzo is to make money work for everyone. To do that, working at Monzo must work for everyone. We want to create an equitable, engaged and innovative workplace which gives people from all backgrounds the support they need to thrive and grow. 

Making Monzo work for everyone starts right at the beginning of every Monzonaut's journey: when they apply to work here. This demographic survey will help us better understand the people who apply to work at Monzo. It'll help us see how different groups progress through our hiring process, and where we need to make improvements to be more inclusive. If you choose to fill it out, all of the information you give us is:

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