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Martech Specialist

London

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

 

📍London, UK | 💰£78,000 - £98,000 + Benefits |

We're looking for an experienced and highly analytical Martech Specialist to join our growing marketing technology team. In this role, you will be instrumental in translating the marketing technology strategy into a clear and actionable roadmap. You will also be an expert partner to our Growth and Marketing teams, supporting existing tooling and championing the adoption of AI-driven solutions across the team.

This role reports to the Director of Martech and Insights and is a part of the Growth & Marketing Collective.

What you’ll be involved in: 

  • Martech strategy and architecture: Shaping the overall marketing tooling stack by understanding the capabilities we want to build and providing expertise on the tools to do this, while staying across innovation and disruption (e.g. AI). You'll play a key role in deciding our messaging stack and our business-to-business stack.
  • Martech roadmap: Working closely with our Engineering team to translate business objectives into a detailed and actionable martech roadmap, and then delivering on that roadmap.
  • Expert tooling partner: Acting as a trusted partner to the Growth and Marketing teams, providing expertise and guidance on potential tooling solutions. You will be a key part of the martech tooling intake process, working with teams to triage problems and recommend the best path forward, including finding ways to get more out of existing tools or whether a new tool is the right solution.
  • Vendor relationships: Engaging with external vendors as part of tooling decisions and ongoing management.
  • AI adoption: Championing the adoption of AI-driven solutions within the Growth & Marketing team and identifying opportunities to improve understanding and encourage their use.

You should apply if:

  • You have a proven track record of working with a range of marketing technology and vendors, having built and managed both B2C and B2B stacks.
  • You have proven expertise in CRM, CDP, and messaging platforms, having investigated, designed and managed solutions within these areas.
  • You're a curious problem-solver, who thrives in ambiguity and asks incisive questions to understand context and formulate an approach to solving problems.
  • You're highly analytical and comfortable conducting both qualitative and quantitative analyses to drive insights and make data-informed decisions.
  • You possess excellent communication and project management skills, with a track record of delivering key projects with multiple stakeholders and tight deadlines.
  • You're a strong collaborator and team player, rolling your sleeves up and working with individuals at all levels and across various areas of the business to get things done.
  • You have experience with vendor and relationship management, including contributing to tooling decisions and ongoing management.
  • You're skilled at managing and running processes effectively, ensuring smooth execution and high-quality delivery with minimal oversight.

The Interview Process:

Our interview process involves three main stages: 

  1. Recruiter Call (30mins)
  2. Initial Call (30mins)
  3. x2 interviews via Google Meet (x2 60mins)
  4. Final call with Hiring Manager (30mins)

Our average process takes around 3-4 weeks but we will always work around your availability. 

You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions or want to talk through reasonable adjustments ahead of or during application please us at any point on core-hiring@monzo.com

What’s in it for you:

💰£78,000 - £98,000 ➕ stock options 

📍This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based

⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here 

#LI-JB1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

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