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Learning Instructor

Las Vegas, Nevada, United States

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

The Learning Instructor is a key member of our Case Control Center Team, responsible for the training, development, and continued growth of our Case Consultants. This candidate will be a source of knowledge to ensure success within the Case Control Center. The goal of this role is to ensure all members of the Case Control Center are well-equipped to perform their duties.

The ideal candidate will be an experienced Learning Instructor, to be a source of assistant and expertise for other members of the team.

Responsibilities

• Facilitate a variety of training programs, workshops, and seminars, both in-person and virtually, to diverse groups of employees across different levels and functions.
• Effectively deliver training content, activities, and discussions that align with learning objectives and engage participants through various instructional methods.
• Create a supportive and inclusive learning environment that encourages active participation, discussion, and collaboration among participants.
• Implement strategies to ensure the application and transfer of learned skills and knowledge to the workplace, including post-training activities and assessments.
• Collaborate with subject matter experts and instructional designers to review and adapt training materials, ensuring they are engaging and relevant.
• Collect and analyze participant feedback to continuously improve training content, delivery methods, and overall training effectiveness.
• Leverage virtual training platforms, multimedia tools, and interactive technologies to enhance the virtual learning experience.
• Promote a culture of continuous learning by inspiring employees to take ownership of their development and seek opportunities for growth.
• Provide additional resources, job aids, and reference materials to support participants' ongoing learning and skill development.
• Stay current with industry trends, best practices, and innovative training techniques to enhance facilitation skills and training content.

Qualifications

• Bachelor's degree (preferred)
• 3-5 years of sales trainer experience
• Experience in Salesforce (preferred)
• Strong written and verbal communication skills
• Strong organizational skills
• Proficiency in Microsoft Office
• Experience with LMS platforms
• Experience with Articulate 360

#LI-EZ1

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff.  For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan,  paid time off and paid holidays.

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Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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